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Senior Manager – Field Service
Motorola Solutions. Provide technical oversight and strategic direction for approximately 6 Engineers and Field Service professionals .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing and overseeing ASTRO 25 core projects, including SUA, Genesis, and KMF upgrades, while ensuring operational integrity of mission-critical backhaul infrastructures. Proficient in network architecture design and evaluation, with strong leadership capabilities in supervising technical teams and managing vendor relationships.
Highest-signal resume keywords
ASTRO 25 Core ManagementNetwork Architecture DesignProject ManagementRouting Protocols ExpertiseVendor Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Network ArchitectureBGPOSPFISISMPLS SolutionsLAN Switching ProtocolsMotorola ASTRO 25 SystemsCommand-Line ProvisioningGUI-Based ConfigurationTechnical Documentation
Soft Skills
LeadershipCollaborationSupervisory ExperienceCommunicationResource Allocation
Tools & Technologies
Juniper HardwareNokia HardwareHP HardwareMicrosoft Office SuiteVisioGoogle WorkspaceNetwork Management Applications
Certifications & Qualifications
JNCIANRS IDHS Public Trust Clearance
Industry Keywords
ASTRO 25Backhaul InfrastructureMetro EthernetFrame-RelaySONETCybersecurity TechnologiesOTAR/OTAPMoMCAC-PIV
Tech Stack
Tools & technologiesCyber SecuritySwitching
About the role
Key responsibilities & impact- Provide technical oversight and strategic direction for approximately 6 Engineers and Field Service professionals
- Maintain architecture and operational integrity of mission-critical backhaul infrastructures supporting ASTRO 25 and CORE technologies
- Collaborate with Pre-Sale and Post-Sale design teams on implementation methodologies
- Define and design technical network architectures for ASTRO 25 and adjacent backhaul systems
- Enforce documentation standards and govern network diagrams and technical drawings
- Evaluate and manage lifecycle integration of third-party vendor hardware
- Oversee subcontractors and external vendors to ensure technical and schedule alignment
- Supervise ASTRO core operations, including radio programming, codeplug development, MTX programming, and CORE integrations or upgrades
- Manage resource allocation and personnel assignments to fulfill contractual obligations
- Direct network topology assessments, performance reporting, and advanced diagnostic troubleshooting
- Manage high-level ASTRO 25 core projects, including SUA, Genesis, and KMF upgrades and Motopatching
Requirements
What you’ll need- Bachelor’s Degree OR 5 years of Technical Experience
- Must be a U.S. citizen with the ability to obtain necessary security clearance as required by government contract
- Must be able to obtain a DHS Public Trust Clearance
- Must be able to be onsite daily at the customer’s location in Washington, D.C.
- Management and supervisory experience of an onsite team of 20 or more
- Strong experience managing high-level projects pertaining to the ASTRO 25 core
- Experience overseeing SUA upgrades, Genesis upgrades, KMF upgrades, and Motopatching
- Proficiency in network architecture and design methodologies
- Experience evaluating and assessing active network infrastructure performance
- Advanced expertise in BGP, OSPF, ISIS, and other routing protocols
- Experience designing and deploying MPLS solutions
- Knowledge of LAN switching protocols
- Technical proficiency with Juniper, Nokia, and HP hardware
- Knowledge of Metro Ethernet, Frame-Relay, and SONET
- Knowledge of fiber, copper, and microwave backhaul
- Experience managing Motorola ASTRO 25 system architectures
- Technical mastery of Microsoft Office Suite, Visio, and Google Workspace
- Command-line and GUI-based equipment provisioning and configuration
- Knowledge of ASTRO 25 wide-area voice and data systems, including OTAR/OTAP, MoM, and CAC-PIV cybersecurity technologies
- JNCIA, NRS I, or equivalent certifications highly preferred
- Familiarity with Network Management Applications strongly preferred
Benefits
Comp & perks- Incentive Bonus Plans
- Medical, Dental, Vision benefits
- 401K with Company Match
- 10 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
- Referral Payment Plan
- Under 10% travel
- No relocation required