Senior Program Manager

Motorola Solutions

. Map and optimize end-to-end commercial workflows across the lead-to-opportunity-to-order seller journey .

Posted 11/9/2026full-timeRemote • United StatesSenior💰 $95,000 - $110,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in optimizing commercial workflows and managing cross-functional collaboration to enhance operational efficiency. Proficient in CRM systems and B2B sales processes, with a strong focus on data integrity and process governance.

Highest-signal resume keywords

Project ManagementBusiness Operations ManagementCRM Systems (Salesforce, Microsoft Dynamics, HubSpot)B2B Sales Cycle UnderstandingProcess Documentation Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Workflow OptimizationData Integrity ManagementProcess GovernanceOperational JudgmentCost-Versus-Value AssessmentSOP DevelopmentUser Enablement ResourcesSales Process KnowledgeSystem DesignWorkflow Logic

Soft Skills

Outstanding CommunicationInterpersonal SkillsInfluencing Cross-Functional PartnersFacilitating AlignmentDecision-Making

Certifications & Qualifications

Bachelor’s Degree in Business AdministrationInformation SystemsOperationsAnalytics

Industry Keywords

Lead-to-Opportunity-to-OrderSales OperationsContinuous ImprovementChange ManagementOperational Roadblocks

About the role

Key responsibilities & impact

Map and optimize end-to-end commercial workflows across the lead-to-opportunity-to-order seller journey
Support system adjustments, workflow governance, and process enhancements
Apply practical operational judgment to determine when manual processes or lightweight interventions are preferable to extensive software automation
Partner with IT, CRM administrators, and platform teams to translate commercial needs into scalable system designs and workflow logic
Ensure CRM data integrity, define process governance, and eliminate commercial-team bottlenecks
Adapt to shifting priorities and manage deliverables across multiple initiatives
Offload day-to-day project tasks from operational leadership to keep program milestones on schedule
Bridge Sales, IT, Customer Success, Finance, Product, and Legal stakeholders
Influence cross-functional partners, resolve operational roadblocks, and build consensus without formal authority
Gather feedback from frontline sales personnel and champion continuous improvement
Develop SOPs, process documentation, and user enablement resources to support change management and platform adoption

Requirements

What you’ll need

4+ years of hands-on experience in project management, business operations management, or sales operations within a fast-paced environment
Proven track record bringing fresh, practical perspectives from external organizations to solve operational challenges and optimize team workflows
Strong conceptual understanding of enterprise CRM systems, such as Salesforce, Microsoft Dynamics, or HubSpot, focused on system design, data flow, workflow logic, and user interaction
Solid grasp of the end-to-end B2B sales cycle, including lead conversion, opportunity management, quoting handoffs, and order processing
High degree of common sense, practical decision-making, and order-of-operations prioritization
Ability to assess cost-versus-value when evaluating process automations
Outstanding communication and interpersonal skills
Confidence to facilitate alignment, influence cross-functional partners, and make sound operational decisions independently
Bachelor’s degree in Business Administration, Information Systems, Operations, Analytics, or equivalent practical work experience
Legal authorization to work in the U.S. indefinitely
Employer work permit sponsorship is not available for this position

Benefits

Comp & perks

Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
10 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave