Senior Sales Operations Analyst – Compensation

. Audit transaction data, POS feeds, order crediting rules, and CRM records daily .

Posted 9/25/2026full-timeRemote • United StatesSenior💰 $90,000 - $100,000 per yearWebsite

Tools & technologies

ERPOracleSFDCSQLTableau

Key responsibilities & impact

Audit transaction data, POS feeds, order crediting rules, and CRM records daily
Identify missing revenue, uncredited orders, and system logic errors before credit finalization
Reconcile CRM, ERP, and SPM systems to maintain a single source of truth for revenue attainment
Manage commission disputes, manual adjustments, postal code validation mapping, pencil credits, and quarterly true-up reconciliations
Lead financial modeling for quota setting, quota allocation, baseline targets, and proration
Oversee sales credit assignments, territory mappings, and user roles within SPM and CRM platforms
Collaborate with HR, Sales Operations, and Compensation teams on onboarding and role changes
Investigate complex commission disputes and provide data-backed explanations to sales representatives and leadership
Design, model, track, and audit SPIFF campaigns and manage payout schedules
Report on campaign ROI to executives
Identify operational bottlenecks, document SOPs, build Tableau/Excel dashboards, and use generative AI to automate workflows

What you’ll need

Bachelor's degree with 5+ years of experience in Sales Compensation administration, Sales Operations, or financial analytics
Sales Performance Management (SPM) administration experience with enterprise SPM software such as Oracle Incentive Compensation / OIC, CallidusCloud, Xactly, Varicent, or Anaplan
Salesforce (SFDC) proficiency, including reporting, custom objects, and data structures
Advanced Excel/Google Sheets skills, including XLOOKUP, INDEX/MATCH, and nested conditionals
Experience building dashboards in Tableau or PowerBI
Generative AI proficiency with tools such as ChatGPT, Microsoft Copilot, or Gemini
SQL query writing for dataset validation and confidential metrics management
Financial modeling experience with quota allocation, target setting, SPIFF design, and compensation plan mechanics
Experience handling field commission inquiries and conflict resolution
Process optimization experience, including SOP documentation and automated workflows across CRM and ERP systems
Preferred: experience with SAP or NetSuite
Preferred: advanced SQL queries for multi-system data reconciliation

Comp & perks