Vehicle Recovery Administrative Assistant

Motorola Solutions

. Administer processing of vehicle recovery assignments .

Posted 11/9/2026full-timeRemote • United StatesJuniorMid-Level💰 $41,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service and communication skills while effectively managing vehicle recovery assignments and handling escalations. Proficient in utilizing client/lender databases and working across multiple systems in a fast-paced environment.

Highest-signal resume keywords

Customer Service ExperienceEscalation HandlingClient/Lender Database UtilizationMicrosoft Office ExperienceGoogle Suite Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryTyping Speed of 40 WPMMulti-TaskingSystem NavigationRepossession Experience

Soft Skills

Communication SkillsIndependenceTeam CollaborationFollow-ThroughOwnership of Work

Certifications & Qualifications

High School DiplomaG.E.D.

Industry Keywords

Vehicle RecoveryCollectionAutomotive IndustryRemote Work ExperienceLegal Authorization to Work in the U.S.

About the role

Key responsibilities & impact

Administer processing of vehicle recovery assignments
Process completion of services
Release lender assets upon execution of service
Communicate regularly with banks and field agents
Handle inbound and outbound calls
Perform entry-level data entry
Work in a high multi-tasking environment across multiple systems
Work across up to 15 tabs between multiple screens
Utilize client/lender databases to execute specific lender requirements
Handle escalations
Provide customer service and communication
Work independently and within a team

Requirements

What you’ll need

1 year of remote work experience required
Must be able to work full-time, Monday–Friday, 9:00–18:00 CST
Experience handling escalations
Ability to work within multiple systems
Ability to utilize client/lender databases to execute specific lender requirements
Excellent customer service and communication skills
Ability to work independently as well as within a team
Strong computer skills and internet savvy
Follow-through and ownership of work to completion required
Microsoft Office and Google Suite product experience
Minimum typing speed of 40 wpm
Previous collection, repossession or automotive industry experience preferred
1 year of experience in the repossession industry highly preferred
Minimum 2 years of customer service experience
High School Diploma or G.E.D.
Legal authorization to work in the U.S. indefinitely required
Employer work permit sponsorship is not available

Benefits

Comp & perks

Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
10 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
Future growth opportunities within the organization
Full benefits
No travel required
No relocation required