Epic Application Analyst – Ambulatory, Level I-IV

Mount Nittany Health

. Serve as the primary support contact for Epic application end-users in ambulatory care .

Posted 11/6/2026full-timeState College • Pennsylvania • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Epic applications and EHR configuration, with a strong understanding of healthcare workflows and integration points. Capable of leading implementation projects, providing user training, and effectively communicating with stakeholders.

Highest-signal resume keywords

Epic Application ExpertiseEHR Configuration ExperienceHealthcare Workflow UnderstandingProject Management PrinciplesEpic Certifications

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

AnalysisDesignBuildTestingMaintenanceAdvanced TroubleshootingConfiguration ChangesSystem OptimizationIntegration Points UnderstandingWorkflow Design

Soft Skills

Effective CommunicationProblem SolvingTime ManagementMentoring

Tools & Technologies

Epic EMRMyChart

Certifications & Qualifications

Epic CertificationsMyChart Certification

Industry Keywords

Ambulatory CarePatient ExperienceClinical SystemsOutpatient DepartmentsElectronic Medical Record Systems

About the role

Key responsibilities & impact

Serve as the primary support contact for Epic application end-users in ambulatory care
Identify and resolve issues within the application area and issues affecting other application teams
Guide workflow design, build and test the system, and analyze technical Epic software issues
Identify and implement requested system changes
Liaise between end-user workflow needs and Epic implementation staff
Communicate regularly with Epic representatives and participate in weekly project meetings
Collaborate with Epic representatives, the business community, and end-users to align the system with business needs, deliverables, and timelines
Attend site visits and integrated sessions to understand operational needs and direct workflow development
Train and support end-users
Troubleshoot problems and questions
Review project and issue status with leadership
Support other modules as assigned
Work off-hours and participate in on-call rotation

Requirements

What you’ll need

Bachelor’s degree in Information Technology or equivalent combination of education and experience
Epic certifications in one or more Epic applications required within 90 days of hire
Familiarity with physician practice workflows, hospital outpatient departments, and patient experiences
Understanding of integration points including scheduling, lab, radiology, billing, and inpatient clinical systems
EHR configuration and build experience
4–8 years of experience in analysis, design, build, testing, and maintenance of Epic EMR or other EMR applications
Strong understanding of healthcare workflows related to electronic medical record systems
Expertise in Epic applications
Experience leading large-scale implementation projects, mentoring junior analysts, advanced troubleshooting, configuration changes, system optimization, and ongoing maintenance
Knowledge of system development methodology and project management principles
Ability to analyze and solve problems
Technical knowledge and understanding of clinical systems
Ability to communicate effectively with staff
Ability to set priorities and manage time effectively
MyChart certification required within 1 year of hire/transfer

Benefits

Comp & perks

Full-time employment
Day shift
8-hour shifts
Weekend work
Rotating holidays
Hybrid work arrangement