Epic Application Analyst – EpicCare Inpatient Order Entry I-IV

Mount Nittany Health

. Act as the primary support contact for Epic application end-users in acute care .

Posted 11/12/2026full-timeState College • Pennsylvania • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Epic application support, including configuration, workflow analysis, and user training. Proficient in collaborating with stakeholders to align technical solutions with healthcare operational needs.

Highest-signal resume keywords

Epic CertificationEHR ConfigurationHealthcare Workflow AnalysisTechnical Problem SolvingProject Management Principles

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Epic Application SupportWorkflow DesignSystem ConfigurationEMR Application MaintenanceTechnical Issue ResolutionClinical Systems KnowledgeData AnalysisTesting and ImplementationUser TrainingIntegration Workflows

Soft Skills

Effective CommunicationTime ManagementProblem-SolvingCollaborationPrioritization

Certifications & Qualifications

Epic Certifications

Industry Keywords

Acute CareClinical WorkflowsElectronic Medical RecordsHealthcare SystemsSystem Development Methodology

About the role

Key responsibilities & impact

Act as the primary support contact for Epic application end-users in acute care
Identify and resolve issues in the application area and issues affecting other application teams
Guide workflow design, build and test the system, and analyze technical Epic software issues
Identify and implement requested system changes
Liaise between end-user workflow needs and Epic implementation staff
Communicate regularly with Epic representatives and participate in weekly project team meetings
Work with Epic representatives, the business community, and end-users to align the system with business needs, deliverables, and timelines
Attend site visits and integrated sessions to understand operational needs and direct workflow development
Train and support end-users
Troubleshoot problems and questions
Review project and issue status with leadership
Support other systems as assigned
Provide moderate to complex support and configuration
Participate in project planning and collaborate with stakeholders to analyze workflows
May lead smaller implementation initiatives and support major initiatives
Provide guidance to Analyst I
Perform related and miscellaneous duties as assigned

Requirements

What you’ll need

Bachelor’s degree in Information Technology or equivalent combination of education and experience
Epic Certifications in one or more Epic applications required within 90 days of hire
Familiarity with clinical workflows
Strong understanding of physician orders and downstream integrated workflows initiated from orders
EHR configuration and build experience
2–4 years of experience in the analysis, design, build, testing, and maintenance of Epic EMR or other EMR applications
Strong understanding of healthcare workflows related to electronic medical record systems
Knowledge of system development methodology and principles of project management
Ability to analyze and solve problems
Technical knowledge and understanding of clinical systems
Ability to communicate effectively with staff
Ability to set priorities and manage time effectively
Off-hours work and participation in an on-call rotation required
Weekend work required
No license, certification, or registration required; Epic certification is required within 90 days of hire

Benefits

Comp & perks

Hybrid or remote working location
Full-time schedule
8-hour shifts
Rotating holidays
Participation in on-call rotation
Off-hours work opportunities/requirements
Exempt status