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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in student onboarding, academic performance monitoring, and educational process management. Proficient in utilizing educational platforms and Microsoft Office to enhance student retention and support recruitment initiatives.
Highest-signal resume keywords
Student OnboardingAcademic Performance MonitoringEducational Platforms (VLE/LMS)Microsoft Office ProficiencyConflict Mediation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Academic Process ManagementData AnalysisTutoring SupportRecord KeepingOrganizational Skills
Soft Skills
CommunicationGuidanceAnalytical Thinking
Certifications & Qualifications
Bachelor’s DegreePostgraduate Degree in People Management
Industry Keywords
Student RetentionLearning PathsAttendance MonitoringEducational IndicatorsCustomer-Facing Service
About the role
Key responsibilities & impact- Lead the student onboarding process, introducing the course methodology and how the program operates
- Monitor students’ academic performance based on their learning paths
- Ensure the virtual classroom environment is well organized
- Track, record, and route academic activities
- Monitor course progress, completion of activities, and student attendance
- Master the applied methodology, attend classes, and stay up to date with the instructional materials
- Support new student recruitment initiatives
- Contribute to student retention and persistence strategies
- Serve as a liaison between students, faculty, and academic coordination, ensuring clear communication and alignment of information
Requirements
What you’ll need- Bachelor’s degree in progress or completed in Business Administration, Information Technology, Education, or a related field
- Experience providing tutoring support in higher or technical education
- Proficiency in Microsoft Office
- Previous experience in customer-facing or public-facing service
- Experience analyzing and monitoring educational indicators, including attendance, retention, attrition, and academic performance
- Ability to share knowledge, provide guidance, and mediate conflicts in a balanced manner
- Organized, analytical profile with strong academic process management skills
- Experience with educational platforms (VLE/LMS) for managing learning paths
- Ability to record and organize academic information using spreadsheets, reports, and systems
- Understanding of academic process management and educational administrative routines
- Postgraduate degree or specialization in People Management or a related field is a plus
Benefits
Comp & perks- Meal allowance ranging from R$600 to R$650
- Transportation allowance
- Tuition assistance
- Gympass
- Health insurance
- Dental insurance
- Work equipment
- Breakfast
- Career development plan
- Corporate university with a learning pathway
- Motorcycle parking
- Life insurance