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About the role
Key responsibilities & impact- Support an experienced solicitor with a varied residential property caseload
- Progress all files promptly and maintain compliance with service-level agreements and regulatory/statutory requirements
- Handle case enquiries by telephone and email while delivering excellent customer service
- Liaise with clients, lenders, mortgage brokers and other solicitors
- Onboard clients and follow up for identification, instruction forms, protocol forms, money on account and proof of funds
- Request management packs and LPE1 forms from landlords/managing agents
- Review and respond to sale and purchase enquiries for freehold and leasehold transactions
- Obtain redemption statements and conduct pre-completion searches
- Submit property searches and assist with completions and exchange-to-completion administration
- Exchange contracts and prepare apportionments, completion statements, invoices, letters and requisitions on title
- Maintain telephone notes, handle correspondence, follow task lists and update the case management system accurately
- Take on additional tasks to support Property Lawyers
Requirements
What you’ll need- At least 2 years of experience as a Conveyancing Paralegal or in a similar role
- Experience working in transactional with exposure to leasehold and new build files
- Excellent communication skills with the ability to build strong client relationships
- Experience using Case Management Systems and Visual Files preferred
- Excellent organisational skills with the ability to prioritise effectively
- Full-time availability Monday to Friday, 9am–5.30pm
- Successful completion of DBS and financial background checks
- First 4 weeks full-time in the office for initial training; thereafter, minimum 2 days per week in the office
Benefits
Comp & perks- 27 days holiday + your birthday off
- Health Cash Plan
- Buy/Sell 5 days annual leave per annum
- Build up more annual leave after 1 years service
- Hybrid working
- Free conveyancing legal fees
- Moving home days off
- Volunteering days
- Retailer discounts and frequent socials
- Refer a friend bonuses
- Great coffee, fruit and biscuits in the office
- Supportive environment with mentoring from experienced solicitors
