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Tech Stack
Tools & technologiesBigQueryCloudSOAP
About the role
Key responsibilities & impact- Architect, build, and own Mozilla's Salesforce platform for sales and revenue operations across enterprise product lines
- Establish scalable architecture covering data models, business-unit structure, security, integrations, and release management
- Partner with the implementation team and build internal operational knowledge through go-live
- Deliver a production-ready Sales Cloud foundation for the Firefox Enterprise launch
- Own the platform's technical health and evolution after launch
- Develop a lead-to-cash roadmap covering contracting, entitlements, delivery tracking, renewals, and finance integrations
- Deliver and evaluate secure AI-assisted workflows and MCP integrations
- Improve platform reliability, data quality, release confidence, and user experience
- Define sales processes, role hierarchies, record types, sharing rules, reports, dashboards, and custom Salesforce capabilities
- Build and maintain integrations with NetSuite, BigQuery, contract-management, and other operational systems
- Establish sandbox governance, source control, automated testing, deployment pipelines, release controls, rollback practices, documentation, and runbooks
- Partner with Sales, Revenue Operations, Finance, Legal, Security, and IT
- Establish a support model and resolve complex production issues, vendor escalations, and platform risks
Requirements
What you’ll need- At least eight years in Salesforce engineering, administration, or architecture
- Experience leading or playing a major technical role in implementing and operating a complex Salesforce environment
- Advanced proficiency with Salesforce declarative capabilities, including Flow, validation rules, approval processes, record types, permission models, and sharing rules
- Ability to read, write, test, and review Apex, SOQL, and Lightning Web Components
- Experience designing Salesforce data and security models for multiple business units, product lines, or sales processes
- Strong understanding of lead-to-cash processes, including opportunities, quoting, contracting, orders, fulfillment or service delivery, renewals, and finance-system handoffs
- Experience integrating Salesforce with enterprise platforms through REST or SOAP APIs, event-driven patterns, middleware, or integration platforms
- Experience building AI assistants, agents, or MCP integrations using enterprise data and actions securely
- Ability to communicate architecture decisions and technical tradeoffs clearly
- Ability to work independently, set priorities, and lead complex work across several teams
- Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent practical experience
- Preferred: Salesforce Advanced Administrator, Platform App Builder, Platform Developer, Application Architect, or System Architect credentials
- Preferred: Experience with environment management, automated testing, source control, CI/CD, and release management
- Preferred: Experience integrating Salesforce with NetSuite, BigQuery, Workato, Celigo, MuleSoft, or comparable platforms
- Preferred: Experience with service contracts, entitlements, delivery operations, subscription renewals, CPQ, or contract-lifecycle workflows
- Preferred: Experience operating Salesforce in ISO 27001, SOC 2, or similarly controlled environments
Benefits
Comp & perks- Generous performance-based bonus plans for eligible employees
- Rich medical, dental, and vision coverage
- Generous retirement contributions with 100% immediate vesting
- Quarterly all-company wellness days
- Country-specific holidays plus a birthday day off
- One-time home office stipend
- Annual professional development budget
- Quarterly well-being stipend
- Considerable paid parental leave
- Employee referral bonus program
- Life/AD&D, disability, EAP, and other country-specific benefits