Mozilla

Solutions Engineer

• Partner with Sales to support strategic enterprise opportunities across DACH
• Lead technical discovery and solution design with customers and partners
• Run workshops with customer stakeholders across security, infrastructure, IAM, endpoint management, and workplace technology
• Own the relationship to the customer’s technical counterparts during and after the sales process
• Help customers evaluate Firefox Enterprise in deployment, policy management, identity integration, logging, security controls, and operational fit
• Design and support pilots, proofs of concept, and rollout plans
• Advise customers on deployment models, architecture decisions, and integration approaches for enterprise environments
• Validate interoperability across SSO, MFA, SIEM, proxy/network controls, endpoint tooling, certificates/PKI, and browser policy frameworks
• Identify and help resolve technical risks including application compatibility, certificate handling, deployment complexity, and policy enforcement requirements
• Create reusable technical assets such as reference architectures, deployment guidance, validation plans, and technical enablement materials
• Support and enable partners involved in deployment, integration, and customer success
• Champion Mozilla’s values of openness, trust, and user agency in every customer interaction

Staff Solutions Engineer

Security Engineer

• Identify and respond to security incidents on a global scale
• Act as an incident commander throughout the entire response lifecycle
• Design and maintain security alerts, automated actions, playbooks, and escalation workflows for a high-performing 24/7 incident response capability
• Conduct threat hunting activities and anticipate future threats
• Maintain forward-thinking strategies for tools, technology, and processes addressing sophisticated threat actors
• Research threat intelligence reports and triage and manage resulting workflows
• Partner with key stakeholders across preparation, identification, analysis, containment, and post-mortem activities
• Participate in an on-call rotation

Senior Security Engineer – SecOps

• Identify and respond to security incidents on a global scale
• Act as an incident commander to drive incidents through the entire response lifecycle
• Design and maintain security alerts, automated actions, playbooks, and escalation workflows supporting a 24/7 incident response capability
• Conduct threat hunting, anticipate future threats, and develop strategies for tools, technology, and processes against sophisticated threat actors
• Research threat intelligence reports and triage and manage resulting workflows
• Partner with stakeholders and communicate effectively across preparation, identification, analysis, containment, and post-mortem activities
• Participate in an on-call rotation
• Monitor and mitigate attacks across Mozilla’s products and services
• Help ensure the integrity of Mozilla’s products and keep users safe

• Identify and respond to security incidents on a global scale
• Act as an incident commander to drive incidents through the entire response lifecycle
• Design and maintain security alerts, automated actions, playbooks, and escalation workflows for a high-performing 24/7 incident response capability
• Conduct threat hunting activities and anticipate future threats
• Maintain forward-thinking strategies for tools, technology, and processes that combat sophisticated threat actors
• Research threat intelligence reports and triage and manage resulting workflows
• Partner with key stakeholders across preparation, identification, analysis, containment, and post-mortem activities
• Participate in an on-call rotation

• Identify and respond to security incidents on a global scale
• Act as an incident commander to drive incidents through the entire response lifecycle
• Design and maintain security alerts, automated actions, playbooks, and escalation workflows supporting a 24/7 incident response capability
• Conduct threat hunting activities and anticipate future threats
• Maintain forward-thinking strategies for tools, technology, and processes combating sophisticated threat actors
• Research threat intelligence reports and triage and manage resulting workflows
• Partner with stakeholders and communicate effectively across preparation, identification, analysis, containment, and post-mortem activities
• Participate in an on-call rotation

• Identify and respond to security incidents on a global scale
• Act as an incident commander to drive incidents through the entire response lifecycle
• Design and maintain security alerts, automated actions, playbooks, and escalation workflows supporting a high-performing 24/7 incident response capability
• Conduct threat hunting activities and anticipate future threats
• Maintain forward-thinking strategies for tools, technology, and processes that combat sophisticated threat actors
• Research threat intelligence reports and manage resulting workflows
• Partner with key stakeholders across preparation, identification, analysis, containment, and post-mortem activities
• Participate in an on-call rotation

• Identify and respond to security incidents on a global scale
• Act as an incident commander to drive incidents through the entire response lifecycle
• Design and maintain a portfolio of security alerts, automated actions, playbooks and escalation workflows in support of a high-performing 24/7 incident response capability
• Conduct threat hunting activities, anticipate future threats, and maintain forward-thinking strategies for tools/technology/processes that combat sophisticated threat actors
• Research threat intelligence reports, triage and manage resulting workflows
• Partner with key stakeholders and communicate effectively to maintain a continuously improving feedback loop of preparation, identification, analysis, containment, and post mortem activities
• Participate in on-call rotation

• Identify and respond to security incidents on a global scale
• Act as an incident commander to drive incidents through the entire response lifecycle
• Design and maintain security alerts, automated actions, playbooks, and escalation workflows for a 24/7 incident response capability
• Conduct threat hunting activities and anticipate future threats
• Maintain forward-thinking strategies for tools, technology, and processes that combat sophisticated threat actors
• Research threat intelligence reports and triage and manage resulting workflows
• Partner with key stakeholders across preparation, identification, analysis, containment, and post-mortem activities
• Participate in an on-call rotation

• Identify and respond to security incidents on a global scale
• Act as an incident commander to drive incidents through the entire response lifecycle
• Design and maintain security alerts, automated actions, playbooks, and escalation workflows for a 24/7 incident response capability
• Conduct threat hunting activities and anticipate future threats
• Maintain forward-thinking strategies for tools, technology, and processes addressing sophisticated threat actors
• Research threat intelligence reports and manage resulting workflows
• Partner with stakeholders across preparation, identification, analysis, containment, and post-mortem activities
• Participate in on-call rotation

Salesforce Developer

• Architect, build, and own the Salesforce platform supporting sales and revenue operations across Mozilla's enterprise product lines.
• Build Salesforce Sales Cloud from scratch, work with the implementation partner through go-live, and own the platform afterward.
• Establish scalable architecture covering data models, business-unit structure, security, integrations, and release management.
• Build internal knowledge for independent platform operation and deliver a production-ready Sales Cloud foundation for the Firefox Enterprise launch.
• Own the technical health and evolution of the Salesforce platform.
• Develop a roadmap for lead-to-cash capabilities, including contracting, entitlements, delivery tracking, renewals, and finance integrations.
• Deliver and evaluate secure AI-assisted workflows using CRM data and actions.
• Improve platform reliability, data quality, release confidence, and user experience.
• Lead hands-on development and review designs and custom code from internal and external contributors.
• Define data models, account and opportunity structures, sales processes, role hierarchies, record types, and sharing rules.
• Build and maintain Salesforce capabilities using Flow, validation rules, approval processes, custom objects, page layouts, reports, and dashboards.
• Design lead-to-cash capabilities spanning quoting, contracting, order workflows, service delivery, entitlements, renewals, and revenue-management integrations.
• Build and maintain integrations with NetSuite, BigQuery, the contract-management platform, and other operational systems.
• Establish environment strategy, sandbox governance, source control, automated testing, deployment pipelines, release controls, rollback practices, architecture documentation, and operational runbooks.
• Design and maintain field-level security, permission models, role hierarchies, and sharing architecture aligned with security requirements and ISO and SOC 2 controls.
• Build secure MCP servers and integrations exposing approved CRM data and actions to AI assistants and agentic workflows.
• Partner with Sales, Revenue Operations, Finance, Legal, Security, and IT to prioritize platform investments.
• Establish a sustainable support model and resolve complex production issues, vendor escalations, and platform risks.

Staff Application Engineer, Salesforce

• Architect, build, and own Mozilla's Salesforce platform for sales and revenue operations across enterprise product lines
• Establish scalable architecture covering data models, business-unit structure, security, integrations, and release management
• Partner with the implementation team and build internal operational knowledge through go-live
• Deliver a production-ready Sales Cloud foundation for the Firefox Enterprise launch
• Own the platform's technical health and evolution after launch
• Develop a lead-to-cash roadmap covering contracting, entitlements, delivery tracking, renewals, and finance integrations
• Deliver and evaluate secure AI-assisted workflows and MCP integrations
• Improve platform reliability, data quality, release confidence, and user experience
• Define sales processes, role hierarchies, record types, sharing rules, reports, dashboards, and custom Salesforce capabilities
• Build and maintain integrations with NetSuite, BigQuery, contract-management, and other operational systems
• Establish sandbox governance, source control, automated testing, deployment pipelines, release controls, rollback practices, documentation, and runbooks
• Partner with Sales, Revenue Operations, Finance, Legal, Security, and IT
• Establish a support model and resolve complex production issues, vendor escalations, and platform risks

Account Executive

• Build pipeline across DACH by developing new opportunities with large enterprises, regulated organizations, and public-sector-related accounts
• Own the full sales cycle from sourcing and qualification through discovery, business case development, negotiation, and close
• Convert customer interest into pilots, support agreements, and enterprise platform opportunities
• Work across multiple target segments and account types rather than a fixed carved account list
• Partner with the Business Development Lead DACH on market priorities, top opportunities, executive engagement, and deal strategy
• Collaborate with Solutions Engineering on technical discovery, validation, pilots, and customer rollout planning
• Engage with CIOs, CISOs, enterprise architects, workplace leaders, procurement teams, and compliance stakeholders
• Build customer-specific value cases around security, operational confidence, deployment flexibility, and trust
• Refine the regional sales motion by identifying which messages, use cases, and segments convert fastest
• Champion Mozilla’s values in customer interactions

Senior Strategic Account Executive, Firefox Enterprise – DACH

Full-stack Engineer

• Lead backend development and maintain server-side logic
• Own services end to end, including deployment, operation, and production health
• Maintain and improve production environments with CloudEng
• Implement monitoring and alerting using tools such as OpenTelemetry, Sentry, Prometheus, and Grafana
• Participate in on-call/off-hours support rotations
• Triage and resolve production issues, investigate incidents, and address bug reports
• Handle releases, dependency updates, and incoming stakeholder requests during support rotations
• Apply AI-assisted development tools appropriately
• Partner with frontend, platform, product, Cloud Engineering, UX, design, and support stakeholders
• Contribute to API design and data contracts
• Participate in code reviews
• Participate in security and privacy reviews

Senior Software Engineer

• Build and maintain server-side logic for backend services
• Own services end to end, including deployment, operations, production health, and monitoring
• Collaborate with CloudEng to maintain and improve production environments, including monitoring and alerting
• Participate in on-call/off-hours support, triage and resolve production issues, investigate incidents, address bug reports, and maintain reliability
• Periodically handle releases, dependency updates, and incoming stakeholder requests
• Apply AI-assisted development tools thoughtfully
• Partner with frontend, platform, product, UX, design, and support stakeholders
• Contribute to API design and ensure backend systems, APIs, and data contracts meet stakeholder needs
• Participate in code reviews
• Participate in security and privacy reviews and ensure data protection measures meet compliance standards

• Lead backend development and maintain server-side logic
• Own services end to end, including deployment, operation, and production health
• Maintain and improve production environments with CloudEng
• Implement monitoring and alerting using tools such as OpenTelemetry, Sentry, Prometheus, and Grafana
• Participate in on-call/off-hours support rotations
• Triage and resolve production issues, investigate incidents, address bug reports, and maintain reliability
• Rotate into support duties including releases, dependency updates, and stakeholder requests
• Apply AI-assisted development tools thoughtfully
• Partner with frontend, platform, CloudEng, product, UX, design, and support stakeholders
• Contribute to API design and ensure backend systems, APIs, and data contracts meet stakeholder needs
• Participate in code reviews and security/privacy reviews