Staff Product Manager – Accounts & Payments

Mozilla

. Lead end-to-end delivery of key accounts initiatives, including passwordless authentication and improvements to the authentication and account recovery experience across platforms.

Posted 11/10/2026full-timeRemote • CanadaLead💰 CA$116,000 - CA$171,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in product management for user-facing products and back-end services, with a strong focus on data-driven decision-making and collaboration across engineering, UX, and cross-functional teams. Proficient in managing product roadmaps and improving subscription platforms, particularly in identity and payment systems.

Highest-signal resume keywords

Product ManagementData-Driven Decision MakingUser Experience ImprovementIdentity PlatformsPayment Platforms

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product Roadmap ManagementSoftware Architecture UnderstandingData VisualizationSQLLookerExcel

Soft Skills

CuriosityAdaptabilityRelationship-MindedGrit

Industry Keywords

AuthenticationAccount RecoverySubscription ManagementPaymentsEntitlementsMetering

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Lead end-to-end delivery of key accounts initiatives, including passwordless authentication and improvements to the authentication and account recovery experience across platforms.
Manage the Mozilla Accounts and Subscription Platform product roadmap, setting clear priorities aligned to strategic goals and driving focused execution.
Guide improvements to Mozilla’s subscription platform across payments, entitlements, and metering, partnering with product teams to support their subscription offerings.
Seek out and leverage data, user insights, and market research to drive impact through experimentation.
Partner closely with engineering, UX, and cross-functional teams to maintain a focused, outcome-driven backlog.
Define and monitor key success metrics to measure product performance and course-correct as needed.

Requirements

What you’ll need

6+ years of experience as a product manager with experience on user-facing products and back-end services, serving both internal and external customers.
Strong technical acumen and understanding of software architecture.
A data-driven approach to identifying issues and opportunities, making decisions, setting goals, and tracking progress.
Hands-on experience using data visualizations tools such as SQL, Looker, or Excel.
Curiosity and adaptability, comfortable dealing with ambiguity and operating with minimal direction, and a desire to learn and develop.
Experience with identity and payment platforms.
Commitment to Mozilla values: welcoming differences, being relationship-minded, practicing responsible participation, and having grit.

Benefits

Comp & perks

Generous performance-based bonus plans to all eligible employees - we share in our success as one team
Rich medical, dental, and vision coverage
Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
Quarterly all-company wellness days where everyone takes a pause together
Country specific holidays plus a day off for your birthday
One-time home office stipend
Annual professional development budget
Quarterly well-being stipend
Considerable paid parental leave
Employee referral bonus program
Other benefits (life/AD&D, disability, EAP, etc. - varies by country)