Staff Solutions Engineer

Mozilla

. Support the growth of Firefox Enterprise across Germany, Austria, and Switzerland.

Posted 9/23/2026full-timeRemote • GermanyLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in enterprise security, deployment models, and integration approaches, particularly within the DACH region. Proficient in managing customer relationships and translating complex technical requirements into actionable solutions.

Highest-signal resume keywords

Enterprise Security ExpertiseWindows Enterprise DeploymentIAM and Zero Trust KnowledgeSSO and MFA IntegrationsKubernetes and Helm Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical Account ManagementSolutions ArchitecturePolicy ManagementCertificates and PKISIEM and DLP EcosystemsEndpoint ManagementBrowser SecurityDeployment PlanningRegulatory Compliance TranslationTechnical Risk Resolution

Soft Skills

Clear CommunicationCustomer Relationship ManagementProblem SolvingAdaptabilityWorkshop Facilitation

Tools & Technologies

GPOMDMTLSProxiesIdP IntegrationsCASBTechnical Enablement MaterialsReference ArchitecturesValidation PlansDeployment Guidance

Industry Keywords

DACH IT LandscapePublic SectorFinancial ServicesKRITISDigital Workplace Infrastructure

Tech Stack

Tools & technologies

Kubernetes

About the role

Key responsibilities & impact

Support the growth of Firefox Enterprise across Germany, Austria, and Switzerland.
Partner with Sales to support strategic enterprise opportunities across DACH.
Lead technical discovery and solution design with customers and partners.
Run workshops with customer stakeholders across security, infrastructure, IAM, endpoint management, and workplace technology.
Own the relationship to the customer’s technical counterparts during and after the sales process.
Help customers evaluate Firefox Enterprise in deployment, policy management, identity integration, logging, security controls, and operational fit.
Design and support pilots, proofs of concept, and rollout plans.
Advise customers on deployment models, architecture decisions, and integration approaches for enterprise environments.
Validate interoperability across SSO, MFA, SIEM, proxy/network controls, endpoint tooling, certificates/PKI, and browser policy frameworks.
Identify and help resolve technical risks, including application compatibility, certificate handling, deployment complexity, and policy enforcement requirements.
Create reusable technical assets such as reference architectures, deployment guidance, validation plans, and technical enablement materials.
Support and enable partners involved in deployment, integration, and customer success.
Champion Mozilla’s values of openness, trust, and user agency in customer interactions.

Requirements

What you’ll need

Significant experience (7+ years) in a senior Solutions Engineer, Sales Engineer, Solutions Architect, Security Architect, or Technical Account Manager role.
Ideally deep knowledge of the DACH IT landscape, particularly within the public sector, financial services, or KRITIS (Critical Infrastructure) operators.
Strong background in enterprise security, endpoint management, browser security, Zero Trust, IAM, or digital workplace infrastructure.
Hands-on knowledge of Windows enterprise deployment.
Hands-on knowledge of GPO / MDM / policy management.
Hands-on knowledge of certificates / PKI / TLS / proxies.
Hands-on knowledge of SSO / MFA / IdP integrations.
Hands-on knowledge of SIEM / DLP / CASB ecosystems.
Hands-on knowledge of Kubernetes / Helm for customer-operated environments.
Experience supporting pilots, technical evaluations, or enterprise deployments in complex customer environments.
Ability to translate complex regulatory requirements into technical configurations and sales evidence.
Ability to communicate clearly with both technical teams and senior customer stakeholders.
Comfort working across ambiguity and helping customers move from evaluation to deployment with confidence.
Strong written and verbal communication skills in English.
Native-level fluency in German.

Benefits

Comp & perks

A highly competitive base salary, plus a high-impact, performance-driven sales bonus plan.
Rich medical, dental, and vision coverage
Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
Quarterly all-company wellness days where everyone takes a pause together
Country specific holidays plus a day off for your birthday
One-time home office stipend
Annual professional development budget
Quarterly well-being stipend
Considerable paid parental leave
Employee referral bonus program
Other benefits (life/AD&D, disability, EAP, etc. - varies by country)