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mpathic

Program Manager, Human Data Operations

mpathic

. Lead execution of complex AI safety, evaluation, human data, and red teaming programs .

Posted 10/2/2026part-timeRemote • Utah • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading complex AI safety and evaluation programs, with a strong focus on project management, operational efficiency, and clinical judgment. Capable of coordinating cross-functional teams and managing customer expectations while ensuring quality standards and compliance with healthcare regulations.

Highest-signal resume keywords
MD DegreeUtah Medical LicenseProgram ManagementAI Safety EvaluationClinical Judgment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Project ManagementQuality Assurance ProcessesAnnotation Workflow DesignOperational CapabilitiesRisk Mitigation Planning
Soft Skills
Clear CommunicationTeam CoordinationCustomer Management
Industry Keywords
AI SafetyHuman Data ProgramsHealthcare TechnologyRed TeamingTrust & Safety Operations

About the role

Key responsibilities & impact
  • Lead execution of complex AI safety, evaluation, human data, and red teaming programs
  • Own end-to-end delivery from contract handoff and intake through staffing, execution, quality review, and customer sign-off
  • Build and coordinate project teams, including clinical and specialized subject-matter experts
  • Establish project plans, staffing models, timelines, communication cadences, and risk mitigation plans
  • Monitor project performance, utilization, throughput, quality metrics, and budget performance
  • Apply clinical judgment to project design, expert guidance, quality review, and escalation decisions
  • Manage customer expectations and delivery milestones throughout engagements
  • Lead internal project meetings, status reviews, and customer-facing reporting
  • Define quality standards and establish quality controls and QA processes
  • Build scalable operational systems that improve project visibility, quality, throughput, and efficiency
  • Translate customer requirements into executable delivery plans
  • Coordinate cross-functional pods across Human Data, QA, Engineering, Product, Research, Customer Success, and clinical/domain experts
  • Forecast capacity and support business growth with executives and functional leaders
  • Identify operational bottlenecks, process gaps, expansion opportunities, and systemic improvements

Requirements

What you’ll need
  • MD degree required
  • Utah medical license or familiarity with Utah laws for practice
  • Medical training and clinical judgment applicable to AI safety, evaluation, and human data programs
  • Program management and operational capabilities
  • Experience managing complex services operations involving distributed teams of experts, annotators, reviewers, red teamers, contractors, and quality assurance personnel
  • Experience designing or managing annotation workflows, QA processes, expert-driven data programs, clinical programs, research programs, or similarly complex operations
  • Understanding of, or willingness to develop expertise in, AI evaluation, red teaming, and human-in-the-loop concepts
  • Comfort with high-stakes, sensitive subject matter including AI safety, healthcare, mental health, red teaming, and trust & safety
  • Ability to communicate clearly across project plans, status updates, and escalation paths
  • Experience delivering complex programs in operational, clinical, research, healthcare, technology, or related environments
  • Experience in AI safety, LLM evaluation, healthcare technology, clinical AI, or trust & safety operations is a strong plus

Benefits

Comp & perks
  • Opportunity to transition to full-time based on business needs, program growth, and mutual fit