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mPower, Inc.

Human Resources Manager

mPower, Inc.

. Lead and manage daily HR operations, ensuring consistent, effective, and compliant HR services.

Posted 11/6/2026full-timeBethesda • Maryland • United StatesSeniorLead💰 $100,000 - $120,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing HR operations, developing and implementing HR policies, and ensuring compliance with employment laws. Proven ability to lead HR initiatives, mentor staff, and enhance organizational effectiveness.

Highest-signal resume keywords
HR Operations ManagementEmployee Relations ManagementHR Policy DevelopmentHRIS ProficiencySHRM-CP Certification

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
HR Policy DevelopmentBenefits AdministrationPerformance ManagementWorkforce PlanningEmployee Lifecycle ManagementCompliance with Employment LawsWorkplace InvestigationsHR Technology ImplementationOrganizational EffectivenessProblem-Solving
Soft Skills
LeadershipCommunicationOrganizational SkillsMentoringJudgment
Tools & Technologies
HRIS PlatformsMicrosoft OfficeHR Reporting Tools
Certifications & Qualifications
SHRM-CPSHRM-SCPPHRSPHR
Industry Keywords
Federal Employment LawsState Employment LawsGSA Contracting RequirementsLabor Category QualificationsEmployee DevelopmentWorkforce Compliance

About the role

Key responsibilities & impact
  • Lead and manage daily HR operations, ensuring consistent, effective, and compliant HR services.
  • Develop, implement, and continuously improve HR policies, procedures, processes, and systems.
  • Provide HR guidance and recommendations to executive leadership on workforce matters, compliance, organizational effectiveness, and employee-related risks.
  • Assess HR challenges, recommend practical solutions, and drive initiatives through implementation.
  • Establish HR practices, documentation standards, reporting, and accountability measures.
  • Supervise, mentor, and develop assigned HR staff.
  • Evaluate opportunities to leverage HR technology, automation, and reporting.
  • Serve as a primary resource for employee relations matters.
  • Manage employee relations concerns, workplace investigations, corrective actions, and employee separations.
  • Advise program managers and executive leadership on performance, workplace conduct, and personnel actions.
  • Oversee performance management processes.
  • Oversee employee lifecycle processes, including onboarding, employee changes, benefits administration, leave management, and offboarding.
  • Manage benefits administration, annual open enrollment, vendor coordination, and benefits communications.
  • Ensure compliance with federal, state, and local employment laws and regulations.
  • Oversee HRIS administration, personnel records, employee data accuracy, and required reporting.
  • Coordinate with payroll and accounting on compensation changes, benefits deductions, and payroll-related matters.
  • Support federal government contract HR requirements, GSA contracting requirements, labor category qualifications, and workforce documentation.
  • Partner with Contracts and program management on staffing requirements, contract transitions, and workforce compliance.
  • Support workforce planning for new contract awards, contract modifications, and changing program requirements.
  • Collaborate with recruiting personnel and hiring managers on workforce planning and hiring practices.
  • Support employee development, retention, and organizational improvement initiatives.
  • Strengthen HR support for employees working across government client sites, remote locations, and the back office.

Requirements

What you’ll need
  • Bachelor's degree in Human Resources, Business Administration, or a related field.
  • Minimum of 7 years of progressive human resources experience.
  • At least 2 years in an HR management role with responsibility for leading HR operations and supervising staff.
  • SHRM-CP, SHRM-SCP, PHR, or SPHR certification.
  • Demonstrated experience independently managing HR operations, advising leadership, and exercising sound judgment on complex employee relations and workforce matters.
  • Experience developing, implementing, and improving HR policies, procedures, processes, and systems.
  • Demonstrated ability to proactively identify organizational needs, recommend solutions, and independently manage HR initiatives.
  • Strong knowledge of federal and state employment laws, benefits administration, performance management, and HR compliance.
  • Strong organizational, communication, leadership, and problem-solving skills.
  • Proficiency with HRIS platforms, Microsoft Office, and HR reporting tools.

Benefits

Comp & perks
  • Employee benefits administration
  • Annual open enrollment
  • Leave management
  • Employee development, retention, and performance management initiatives