Sales Development Representative

mPulse

. Create qualified pipeline by identifying, engaging, and qualifying prospective customers across health plans, providers, and other healthcare organizations .

Posted 10/3/2026full-timeRemote • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication skills and the ability to engage with senior leaders in healthcare organizations. Proficient in utilizing CRM systems and sales engagement tools to manage pipelines and document activities effectively.

Highest-signal resume keywords

Salesforce ProficiencyOutbound ProspectingB2B Sales ExperienceHealthcare Market FamiliarityPipeline Generation

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

CRM SystemsSales Engagement ToolsLead QualificationData DocumentationMarket Research

Soft Skills

Written CommunicationVerbal CommunicationTime ManagementProblem-SolvingCollaboration

Tools & Technologies

SalesforceOutreachGong EngageLinkedIn

Industry Keywords

Healthcare OrganizationsMember EngagementQuality MeasuresB2B SalesSaaS Solutions

About the role

Key responsibilities & impact

Create qualified pipeline by identifying, engaging, and qualifying prospective customers across health plans, providers, and other healthcare organizations
Execute high-volume outbound prospecting through phone, email, LinkedIn, and other channels
Follow up on inbound leads from webinars, events, content downloads, and marketing campaigns
Research target organizations and contacts to assess business model, member populations, and fit with mPulse solutions
Personalize outreach based on campaigns and prospect roles
Conduct initial discovery, identify prospect needs and challenges, and document findings in Salesforce
Qualify opportunities and schedule introductory meetings, demos, or discovery calls with Account Executives
Maintain accurate records of activities, contacts, and opportunities in the CRM and associated sales tools
Partner with Marketing on campaign follow-up, messaging, and targeting improvements
Collaborate with Sales leadership to prioritize territories, account lists, and personas
Participate in coaching, training, and role-playing sessions
Meet and exceed goals for activities, meetings set, and qualified opportunities created
Represent mPulse professionally and consultatively with prospects, partners, and internal stakeholders
Report to the Senior Business Development Operations Manager

Requirements

What you’ll need

Strong written and verbal communication skills, with the ability to clearly articulate value propositions and tailor messages to different audiences
Comfortable making outbound calls and engaging in early-stage sales conversations with senior leaders at health plans and provider organizations
High level of proficiency or strong aptitude for learning sales tools and platforms, including CRM systems (e.g., Salesforce), sales engagement tools (e.g., Outreach, Gong Engage), and LinkedIn
Demonstrated ability to manage time effectively, prioritize multiple tasks, and operate in a metric-driven, fast-paced environment
Proven resilience, curiosity, and problem-solving skills, with a growth mindset and openness to feedback
Ability to work collaboratively across Sales, Marketing, and Operations to achieve shared pipeline and revenue goals
Proven professionalism, attention to detail, and follow-through in documenting activities and next steps
1+ year of experience in a sales, business development, customer success, or other customer-facing role; internship or equivalent experience will be considered
Experience working in B2B sales or marketing departments; prior exposure to SaaS or technology solutions preferred
Bachelor’s degree in Business, Marketing, Communications, Healthcare, or a related field; or equivalent combination of education and relevant experience
Prior experience as an SDR/BDR in a SaaS or healthcare organization preferred
Familiarity with healthcare markets and concepts such as member engagement, quality measures, or CAHPS/HEDIS preferred
Track record of meeting or exceeding activity and pipeline-generation targets preferred
Ability to stand and sit for extended periods of time
Ability to lift 10 lbs. weight

Benefits

Comp & perks

Ability to travel up to 5% of the time for team meetings, trainings, or industry events