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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong management capabilities in overseeing ROI Specialists, ensuring compliance with HIPAA standards, and optimizing workflow in an acute care setting. Proficient in Microsoft Office Applications and effective in communication and interpersonal relations.
Highest-signal resume keywords
Supervisory ExperienceHIPAA Compliance KnowledgeMicrosoft Office ProficiencyQuality Assurance MonitoringInterpersonal Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
ManagementQuality AssuranceProductivity ReviewSchedulingWorkflow Management
Soft Skills
Written CommunicationInterpersonal SkillsCustomer Service
Industry Keywords
Acute Care SettingROI SpecialistsClinic PoliciesFederal RegulationsState Regulations
About the role
Key responsibilities & impact- Manage daily scheduling of approximately 8–20+ ROI Specialists
- Liaise between MRO and client management staff
- Ensure ROI activities comply with clinic policies, federal and state regulations, and timelines
- Manage workflow among on-site employees to maximize productivity and quality
- Adjust work assignments to cover peak periods, leave, vacancies, and staffed hospital sites
- Provide coverage during backlogs, illness, vacation, or leave of absence
- Perform quality assurance monitoring of ROI Specialists’ work
- Conduct productivity and work performance reviews
- Monitor performance and provide feedback and evaluations
- Monitor and approve paid time off and staff schedules
- Promote customer service and respond to patient, coworker, and medical center personnel needs
Requirements
What you’ll need- High School Diploma/GED required
- 1 years supervisory/management experience in acute care setting
- Knowledge of HIPAA privacy information standards required
- Excellent written communication and interpersonal skills
- Proficiency in Microsoft Office Applications required
- Ability to travel 50%
- Travel by car and air and ability to mobilize throughout multiple sites
- Ability to stand, sit, and lift up to 20 pounds
- Bachelor’s and/or Associates Degree in Health Information Management, Business Administration or health related field or equivalent experience is preferred
Benefits
Comp & perks- Annual cash bonus eligibility
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401(k) plan
- Equal Opportunity Employer
