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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong management and supervisory skills in an acute care setting, ensuring compliance with HIPAA standards and effective scheduling of ROI Specialists. Proficient in Microsoft Office Applications and excels in written communication and interpersonal relations.
Highest-signal resume keywords
Supervisory ExperienceHIPAA Compliance KnowledgeMicrosoft Office ProficiencyQuality Assurance MonitoringInterpersonal Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Scheduling ManagementWorkflow ManagementPerformance MonitoringQuality AssurancePayroll Approval
Soft Skills
Interpersonal SkillsWritten CommunicationCustomer Service
Industry Keywords
Acute Care SettingROI SpecialistsClient ManagementFederal RegulationsState Regulations
About the role
Key responsibilities & impact- Manage daily scheduling of ROI Specialists at specified client sites
- Act as liaison between MRO and Client Management staff
- Ensure ROI activities comply with client policies and federal and state regulations
- Manage workflow among on-site employees at multiple client sites
- Adjust work assignments to cover peak periods, leave, and vacancies
- Provide coverage during backlogs, illness, vacation, or leave of absence
- Perform quality assurance monitoring of ROI Specialists’ work performance
- Conduct productivity and work performance reviews with the Area Manager’s direction
- Monitor performance and provide feedback for ROI Specialists
- Manage employee schedules and approve bi-weekly payroll, including PTO requests
- Promote positive customer service with patients, co-workers, and medical center personnel
- Provide support to the Area Manager as needed
Requirements
What you’ll need- High School Diploma/GED required
- 1 years supervisory/management experience in acute care setting
- Knowledge of HIPAA privacy information standards required
- Excellence in written communication and interpersonal skills
- Proficiency in Microsoft Office Applications required
- Bachelor’s and/or Associates Degree in Health Information Management, Business Administration or health related field or equivalent experience is preferred
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401(k) plan
- Outstanding work environment