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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in managing Release of Information requests while ensuring compliance with HIPAA regulations. Capable of efficiently processing medical records and providing excellent customer service in a healthcare setting.
Highest-signal resume keywords
Release Of InformationHIPAA ComplianceMedical TerminologyData EntryCustomer Service
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data EntryMedical Record ProcessingScanning Medical RecordsDatabase ManagementCash Handling
Soft Skills
Verbal CommunicationAttention To DetailDependabilityIndependent WorkCustomer Inquiry Response
Tools & Technologies
ROI On-Line DatabaseComputer ApplicationsInternet Proficiency
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Release Of InformationHealthcarePatient Medical RecordsHIM DepartmentPhysician Office
About the role
Key responsibilities & impact- Support Release of Information requests for patient medical records at a specified client site
- Determine records to be released by reviewing requestor information in accordance with HIPAA guidelines
- Obtain pertinent patient data from electronic, off-site, or physical records
- Answer phone calls concerning ROI issues
- Respond to walk-in customers requesting medical records when necessary
- Log customer information and medical record requests into the ROI On-Line database
- Process physician-office requests on a priority basis and fax information to physician offices
- Scan medical records into the ROI On-Line database
- Comply with site facility policies and regulations
- Handle and record cash payments for requests at specified sites
- Perform other duties as assigned
Requirements
What you’ll need- One or more years experience entering data into computer systems
- Experience using the internet is required
- Proficiency using computer applications
- Ability to work independently and meet production goals established by MRO
- Strong verbal communication skills
- Success responding to customer inquiries
- Attention to detail
- Dependability
- High School Diploma/GED required
- Prior work experience in Release of Information in a physician’s office or HIM Department is a plus
- Knowledge of medical terminology is a plus
- Knowledge of HIPAA regulations is preferred
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401(k) plan
- Outstanding work environment