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MRO

Medical Records Specialist

MRO

. Provide support at a specified client site for Release of Information requests for patient medical records .

Posted 9/17/2026full-timeRemote • United StatesJunior💰 $16 - $22 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Proficient in managing Release of Information requests while ensuring compliance with HIPAA regulations and maintaining attention to detail. Capable of effectively communicating with clients and processing medical records in a timely manner.

Highest-signal resume keywords
HIPAA ComplianceMedical Record ManagementData Entry ProficiencyVerbal Communication SkillsAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Data EntryMedical Record ScanningElectronic Record ManagementPatient Data RetrievalCash Handling
Soft Skills
Independent WorkCustomer Service
Tools & Technologies
ROI On-Line DatabaseComputer Applications
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Release of InformationMedical TerminologyHealthcare Information ManagementMRO

About the role

Key responsibilities & impact
  • Provide support at a specified client site for Release of Information requests for patient medical records
  • Determine records to be released by reviewing requestor information in accordance with HIPAA guidelines
  • Obtain pertinent patient data from electronic, off-site, or physical records matching patient requests
  • Answer phone calls concerning ROI issues
  • Respond to walk-in customers requesting medical records, when necessary
  • Log customer information into the ROI On-Line database
  • Process priority requests from physician offices and fax information to physician offices, when necessary
  • Log medical record requests into the ROI On-Line database
  • Scan medical records into the ROI On-Line database
  • Comply with site facility policies and regulations
  • Handle and record cash payments for requests at specified sites
  • Perform other duties as assigned

Requirements

What you’ll need
  • Demonstrates proficiency using computer applications
  • One or more years experience entering data into computer systems
  • Experience using the internet is required
  • Demonstrates the ability to work independently and meet production goals established by MRO
  • Strong verbal communication skills; demonstrated success responding to customer inquiries
  • Demonstrates success working in an environment that requires attention to detail
  • Proven track record of dependability
  • High School Diploma/GED required
  • Prior work experience in Release of Information in a physician’s office or HIM Department is a plus
  • Knowledge of medical terminology is a plus
  • Knowledge of HIPAA regulations is preferred

Benefits

Comp & perks
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • 401(k) plan