Regional Operations Manager, Health Information Management

MRO

. Oversee daily ROI functions across all sites .

Posted 9/24/2026full-timeFort Worth • Texas • United StatesMid-LevelSenior💰 $85,000 - $115,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Health Information Management, overseeing ROI functions, managing client communication, and ensuring compliance with HIPAA standards. Proficient in budget management, staff training, and operational efficiency improvements.

Highest-signal resume keywords

Health Information ManagementHIPAA ComplianceMicrosoft Office ProficiencySupervisory ExperienceBusiness Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ROI ManagementBudget ManagementData ManipulationQuality Assurance MonitoringPerformance Review

Soft Skills

Interpersonal SkillsCustomer ServiceProblem SolvingTeam DevelopmentCommunication Skills

Tools & Technologies

Microsoft WordMicrosoft ExcelPivot TablesGraphs

Certifications & Qualifications

RHITRHIA

Industry Keywords

Acute Care HospitalClient ManagementMedical Record ReleaseFederal RegulationsState Regulations

About the role

Key responsibilities & impact

Oversee daily ROI functions across all sites
Manage client communication, project management, strategic planning, budgetary performance, staffing and recruiting
Liaise between MRO Corporation and Client Management to ensure contracted service levels and medical record request processing comply with company goals, client policies, and federal/state regulations
Conduct meetings with client management to review ROI operations, streamline workflows, create efficiencies, and resolve issues
Generate timely, concise, and effective business correspondence
Manage regional P&L and expenditures to budget
Participate in process review and improvement meetings
Conduct quarterly business reviews for each client
Review productivity standards and contract language and make operational decisions
Recruit, hire, and train staff
Ensure staff are oriented, trained, and competent in Medical Record Release of Information
Ensure productivity standards and goals are met for direct reports
Conduct on-site Human Resource activities
Manage employee schedules and approve bi-weekly payroll
Manage ROI Specialist schedules to cover peak periods, leave, and vacancies
Perform quality assurance monitoring of reporting staff
Conduct quarterly and annual performance reviews and develop team members
Monitor performance and provide feedback and evaluations
Promote MRO’s positive image and customer service
Respond to customer needs professionally and efficiently
Improve regional processes, policies, and practices
Report to the MRO Director of Operations and help develop and implement operational plans and ideas

Requirements

What you’ll need

Minimum High School Diploma / GED required
Bachelor’s and/or Associates Degree in Health Information Management, Business Administration or health related field or equivalent experience is strongly preferred
Credentialed RHIT or RHIA preferred
Minimum five (5) years supervisory/management experience in Health Information Management in an acute care hospital or clinic setting
Prior work history of supervising a minimum of 20 full time employees
Strong knowledge of HIPAA privacy information standards required
Excellence in business writing communication and interpersonal skills
Strong proficiency in Microsoft Office, especially MS Word and MS Excel
Ability to create and manipulate data in spreadsheets, including use of Pivot Tables and Graphs
Valid driver's license
Ability to travel locally, including overnight stay (as necessary)

Benefits

Comp & perks

Annual cash bonus eligibility
Medical insurance
Dental insurance
Vision insurance
Life insurance
401(k) plan
Outstanding work environment
Equal Opportunity Employer