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Sales Enablement Support Manager
MRO. Design, develop, and maintain education for Commercial teams across product knowledge, clinical services, workflows, processes, positioning, and other enablement needs .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing and managing educational resources for Commercial teams, with a strong focus on healthcare operations, clinical workflows, and sales enablement strategies. Proficient in utilizing generative AI tools and various enablement platforms to enhance learning experiences and operational efficiency.
Highest-signal resume keywords
Healthcare OperationsSales EnablementE-Learning DevelopmentGenerative AI ToolsCommunication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
E-Learning DevelopmentClinical WorkflowsSales EnablementHealthcare Data SolutionsProduct MarketingLearning and DevelopmentProcess ImprovementContent DevelopmentPerformance Gap AnalysisOnboarding Support
Soft Skills
Strong CommunicationInterpersonal SkillsOrganizational SkillsProblem SolvingIndependent Operation
Tools & Technologies
SalesforceHighspotHubspotTableauSalesloftGenerative AI Tools
Industry Keywords
HealthcareClinical ServicesEducationProduct KnowledgeCommercial Readiness
Tech Stack
Tools & technologiesTableau
About the role
Key responsibilities & impact- Design, develop, and maintain education for Commercial teams across product knowledge, clinical services, workflows, processes, positioning, and other enablement needs
- Translate complex clinical, technical, product, and operational information into clear, concise, actionable education
- Develop e-learning courses, guides, job aids, presentations, videos, and other learning experiences
- Create and maintain live role-play trainings and practice experiences
- Manage Commercial education within sales enablement and learning platforms, including publishing, organization, maintenance, assignment, and optimization
- Identify knowledge, process, and performance gaps and determine appropriate enablement solutions
- Partner with Sales leadership and Commercial stakeholders to develop enablement strategies
- Develop scalable resources and programs supporting self-service
- Support onboarding, ongoing development, product launches, process changes, and Commercial readiness initiatives
- Research complex requests and coordinate with subject matter experts to develop guidance
- Support Sales and pre-sales processes by clarifying product availability, service capabilities, workflows, and related information
- Convert recurring questions and issues into reusable education, resources, or process improvements
- Collaborate with Product Marketing, Product Development, Clinical Services, Market Leadership, Sales, Legal, Finance, Operations, and other stakeholders
- Ensure enablement materials align with approved product positioning, operational capabilities, and organizational strategy
- Leverage artificial intelligence and emerging technologies to improve content development, research, workflow efficiency, practice experiences, and Sales enablement
- Evaluate new technology platforms and identify automation and scalability opportunities
Requirements
What you’ll need- Bachelor's degree in healthcare, education, business, marketing, communications, or a related field, or equivalent relevant experience
- 5+ years of experience in healthcare, clinical services, sales enablement, education, product marketing, learning and development, or a related field
- Strong understanding of healthcare operations and clinical workflows
- Experience with clinical data, registries, quality programs, or healthcare data solutions strongly preferred
- Exceptional ability to synthesize complex information and communicate it clearly, concisely, and appropriately for the intended audience
- Strong communication and interpersonal skills
- Strong organizational skills with the ability to manage multiple priorities and stakeholders simultaneously
- Ability to operate independently, identify needs, solve ambiguous problems, and move initiatives forward without requiring detailed direction
- Experience using generative AI tools such as ChatGPT, Claude, Microsoft Copilot, or comparable platforms
- Experience with Salesforce, Highspot, Hubspot, Tableau, Salesloft, and other enablement tools highly preferred
Benefits
Comp & perks- Annual cash bonus
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401(k) plan