Colleague Communications Manager

MS Companies

. Partner with leaders across Retail, People, Digital & Technology and Finance to create and deliver colleague communications supporting business priorities, transformation programmes and strategic change .

Posted 9/21/2026full-timeUnited KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in internal communications, focusing on strategic messaging, campaign delivery, and stakeholder engagement. Proficient in creating impactful content across multiple channels to support transformation and cultural initiatives.

Highest-signal resume keywords

Internal Communications ExperienceStrategic MessagingCommunication PlanningMulti-Channel Content CreationStakeholder Influence

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Content DevelopmentCampaign DeliveryChange ManagementPerformance MeasurementData Analysis

Soft Skills

Exceptional Written CommunicationExceptional Verbal CommunicationRelationship BuildingInfluencing SkillsAbility to Deliver at Pace

Tools & Technologies

NewslettersTown HallsHuddlesIRISVisual Communications

Industry Keywords

Transformation ProgrammesCulture InitiativesWellbeing CommunicationsDE&ICharity Partnerships

About the role

Key responsibilities & impact

Partner with leaders across Retail, People, Digital & Technology and Finance to create and deliver colleague communications supporting business priorities, transformation programmes and strategic change
Develop content and campaigns across newsletters, town halls, huddles and IRIS
Create stories bringing transformation, culture and performance to life
Lead communications for wellbeing, development, benefits, DE&I and charity partnership initiatives
Measure communications effectiveness, gather colleague insight and use data and feedback to improve engagement outcomes

Requirements

What you’ll need

Significant internal communications experience, ideally gained within a large, complex organisation
Exceptional written and verbal communication skills
Experience supporting transformation, change or culture programmes
Strong background in strategic messaging, communication planning and campaign delivery
Experience creating or overseeing multi-channel content, including events, video and visual communications
Ability to build strong relationships, influence stakeholders and deliver at pace

Benefits

Comp & perks

20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation
Competitive holiday allowance with the option to buy more
Discretionary bonus schemes linked to your performance and ours
Strong pension and life assurance to help plan for the future
Tailored induction and training to support your development from day one
Exclusive perks and savings through our M&S Choices portal
Market-leading family policies, including parental, adoption and neonatal leave
24/7 wellbeing support, including virtual GP access and mental health services
One paid volunteer day a year to support a cause that matters to you