MS Companies

Financial Planning and Analysis

• Own key financial control and reconciliation activities, ensuring transactions are accurate, complete and aligned with agreed policies and procedures
• Prepare and maintain journals and other financial adjustments with clear, audit-ready supporting documentation
• Complete balance sheet reconciliations, investigate variances and resolve aged or unreconciled items with commentary and evidence
• Support month-end, quarter-end and year-end close activity, identifying risks or issues early and helping maintain deadlines
• Work with finance and non-finance business partners to resolve issues, improve processes and contribute to projects, change activity and continuous improvement
• Support accurate reporting and strong financial controls for the Sales to Cash team at Marks & Spencer

Finance Analyst – Sales to Cash

• Lead or support financial services transformation initiatives
• Deliver accurate and insightful financial reporting, forecasting, and budgeting
• Collaborate with the Financial Services commercial team and M&S business areas to provide financial guidance and support decision-making
• Monitor key metrics and financial performance, identifying risks and opportunities
• Ensure adherence to internal controls, regulatory requirements, and audit standards
• Support upskilling of the wider finance team in London and Manchester through training and knowledge sharing
• Work with Digital & Technology, Group Finance, commercial teams, internal stakeholders, and external partners to deliver strategic financial insights and ensure strong financial governance

Finance Manager

Manager

• Assure the quality, performance and consistent adoption of Service Management practices across assigned Tribes, ensuring service levels and business objectives are met.
• Coach, train and support Tribe members on Service Management processes, procedures and SLA requirements.
• Monitor compliance, throughput and performance trends, identifying risks, issues and improvement opportunities through insight-led analysis.
• Lead root cause analysis and drive remediation actions for performance gaps, tracking risks, issues and corrective actions through to completion.
• Provide reporting and stakeholder communication, including Tribe leadership reviews, Service Management alignment, Major Incident updates and Post-Incident Review follow-through.
• Work with Service Management Practice Owners to assure and mature practices, ensuring they are defined, measured, improved and embedded into day-to-day delivery.
• Engage with Domain leadership, product and engineering teams, service owners and business stakeholders to understand challenges and risks and secure alignment, buy-in and sponsorship for improvements.

Senior Service Assurance Manager

Communications

• Partner with leaders across Retail, People, Digital & Technology and Finance to create and deliver colleague communications supporting business priorities, transformation programmes and strategic change
• Develop content and campaigns across newsletters, town halls, huddles and IRIS
• Create stories bringing transformation, culture and performance to life
• Lead communications for wellbeing, development, benefits, DE&I and charity partnership initiatives
• Measure communications effectiveness, gather colleague insight and use data and feedback to improve engagement outcomes

Colleague Communications Manager

Technical Program Manager

• Lead end-to-end delivery of network upgrades and infrastructure changes across the M&S distribution centre estate
• Develop joined-up delivery plans and coordinate activities and dependencies across technology programmes, suppliers and operational teams
• Partner with GIST, engineering, architecture and logistics teams to align solutions, deployment schedules and business priorities
• Champion effective governance and proactive risk management, providing visibility of progress, issues and key decisions
• Coordinate suppliers, site deployments and transition activities while minimising disruption to logistics operations
• Manage dependencies, delivery risks and operational impacts across interconnected initiatives
• Drive infrastructure transformation outcomes supporting supply chain growth and resilience

Senior Technical Program Manager – Connectivity Transformation

• Lead end-to-end delivery of technology programmes and initiatives against agreed scope, timelines and quality measures
• Shape delivery plans from approved business requirements
• Establish effective governance, reporting and delivery rhythms
• Coordinate work across multiple teams, suppliers and partners
• Manage dependencies and maintain alignment throughout delivery
• Manage risks, issues, assumptions and changes
• Provide recommendations and timely escalation
• Lead stakeholder communication, implementation planning and operational readiness
• Drive continuous improvement through lessons learned

Technical Program Manager – International

Paralegal

• Support the day-to-day management of Employment Tribunal claims
• Manage deadlines, correspondence and procedural requirements accurately and proactively
• Prepare and coordinate witness statements, correspondence, bundles, chronologies, case summaries and settlement documentation
• Work with HR, Employee Relations and operational stakeholders to gather evidence
• Coordinate disclosure exercises and support factual investigations
• Maintain litigation trackers and reporting
• Identify trends, risks and opportunities to improve processes and ways of working
• Use Microsoft Copilot and other approved AI tools for drafting, research, summarisation and workflow efficiency while maintaining confidentiality and quality standards
• Work closely with employment lawyers, HR and Employee Relations teams across a complex, fast-paced retail business

Employment Litigation Paralegal

• Lead the financial strategy, planning, budgeting and forecasting for the M&S Brands business
• Ensure sustainable sales, profit and cash growth
• Partner with the Director of Brands, Head of Brand Partnerships and wider leadership team to shape investment decisions, growth opportunities and long-term commercial strategy
• Drive financial evaluation of new propositions, partnerships, acquisitions, category expansion and customer growth initiatives
• Lead business cases, profitability improvement programmes and strategic transformation initiatives
• Support operating model evolution and process simplification
• Provide commercial challenge across Buying, Merchandising, Planning, Marketing, Supply Chain, Online and Finance teams
• Ensure strong governance, controls and risk management