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MS Companies

Procurement Category Manager – Fulfilment & Logistics

MS Companies

. Own and shape the category strategy across Courier Services, Returns Fulfilment and Stock Exit .

Posted 10/30/2026full-timeLondon • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in logistics procurement, particularly in courier services and returns fulfilment, while effectively managing supplier relationships and driving commercial value through data-driven decision-making.

Highest-signal resume keywords
Logistics ProcurementCourier ProcurementContract NegotiationData AnalysisCommercial Strategy

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Sourcing RoadmapsCost ModellingMarket InsightPricing ModelsScenario Analysis
Soft Skills
Confident CommunicationInfluencing SkillsRelationship BuildingConstructive ChallengeTeam Collaboration
Industry Keywords
Courier ServicesReturns FulfilmentStock ExitReverse LogisticsOperational Performance

About the role

Key responsibilities & impact
  • Own and shape the category strategy across Courier Services, Returns Fulfilment and Stock Exit
  • Build sourcing roadmaps and commercial plans supporting M&S business needs
  • Lead complex sourcing and contract negotiations end-to-end, from strategy and market engagement through negotiation, award, mobilisation and renewal
  • Drive commercial value from logistics partnerships using market insight, benchmarking, cost modelling and demand data
  • Challenge suppliers and optimise cost, service, capacity and working capital
  • Create commercial routes for returns and stock exit to maximise value from surplus, obsolete and returned stock
  • Protect the M&S brand and support responsible, circular solutions
  • Build trusted relationships across M&S and its supplier network
  • Partner with Logistics, Supply Chain, Trading, Finance, Legal, Technology and Sustainability teams
  • Manage risk, improve performance and unlock new opportunities

Requirements

What you’ll need
  • Strong experience within logistics procurement, ideally gained in a large or complex organisation, with excellent knowledge of courier, fulfilment and outsourced logistics services
  • Proven experience of courier or parcel-carrier procurement and negotiation
  • Understanding of pricing models, tariffs, fuel and peak surcharges, capacity, service levels and indexation
  • Experience across returns, reverse logistics or stock-exit solutions
  • Understanding of balancing commercial value, operational performance, risk and brand protection
  • Strong commercial and analytical skills
  • Experience using data, cost modelling, scenario analysis and market insight
  • Confident communication and influencing skills
  • Ability to build credibility with senior business partners, constructively challenge thinking and bring different teams together in a fast-paced environment

Benefits

Comp & perks
  • 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation
  • Competitive holiday allowance with the option to buy more
  • Discretionary bonus schemes linked to your performance and ours
  • Strong pension and life assurance to help plan for the future
  • Tailored induction and training to support your development from day one
  • Exclusive perks and savings through our M&S Choices portal
  • Market-leading family policies, including parental, adoption and neonatal leave
  • 24/7 wellbeing support, including virtual GP access and mental health services
  • One paid volunteer day a year to support a cause that matters to you
  • Hybrid working arrangement