Transformation Communications Manager

MS Companies

. Own and deliver the communications and engagement plan for Landmark, aligning activity to key programme achievements and wider business priorities .

Posted 10/22/2026full-timeLondon • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in delivering effective communications and engagement strategies within complex transformation environments, with a focus on creating compelling content for diverse audiences. Strong relationship-building skills and the ability to manage competing priorities while maintaining high-quality outputs are essential.

Highest-signal resume keywords

Communications Strategy DevelopmentChange Management ExperienceContent Creation for Senior StakeholdersBusiness Partner ManagementProficiency with Communication Platforms

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Content CreationChange ManagementCommunications PlanningPresentation DevelopmentAudience Engagement

Soft Skills

Relationship BuildingOrganizational SkillsAttention to DetailProactivityAdaptability

Tools & Technologies

SAP S/4HANACollaboration ToolsCommunication PlatformsProgramme Hubs

Industry Keywords

TransformationProgramme ManagementOperational OrganisationStakeholder EngagementComplex Change

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Own and deliver the communications and engagement plan for Landmark, aligning activity to key programme achievements and wider business priorities
Translate complex change, programme developments and impacts into clear, compelling communications for different audiences across M&S
Create content across presentations, videos, briefings, Town Halls, newsletters, leadership updates and the Landmark Hub
Partner with programme leaders and collaborators to develop key messages, leadership communications and engagement activity
Build positive relationships across different workstreams and business areas
Use feedback and insight to improve engagement, strengthen programme visibility, maintain momentum and help colleagues understand the transformation’s benefits and impact

Requirements

What you’ll need

Experience delivering communications, engagement or change activity within a complex transformation or programme environment
Experience of SAP S/4HANA, another major ERP transformation or within a complex operational organisation would be advantageous rather than essential
Ability to take complex information and turn it into simple, engaging and audience-appropriate content
Strong business partner management skills
Confidence building relationships and working independently with colleagues and leaders across multiple teams
Experience producing high-quality communications and presentations, including materials suitable for senior business partners
Experience with communication platforms, collaboration tools or programme hubs
Proactive, organised and comfortable with pace and ambiguity
Ability to balance competing priorities, maintain excellent attention to detail and deliver high-quality work in a fast-moving environment

Benefits

Comp & perks

20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation
Competitive holiday allowance with the option to buy more
Discretionary bonus schemes linked to your performance and ours
Strong pension and life assurance to help plan for the future
Tailored induction and training to support your development from day one
Exclusive perks and savings through our M&S Choices portal
Market-leading family policies, including parental, adoption and neonatal leave
24/7 wellbeing support, including virtual GP access and mental health services
One paid volunteer day a year to support a cause that matters to you
Hybrid working arrangement