Casualty Claims Specialist

MSIG USA

. Investigate, evaluate, and manage complex or high-severity General Liability and Excess claims .

Posted 11/3/2026full-timeUnited StatesSeniorLead💰 $90,000 - $130,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Expertise in managing complex General Liability and Excess claims, including coverage analysis, liability evaluation, and litigation management. Strong analytical and negotiation skills are essential for developing effective claim strategies and ensuring compliance with regulatory guidelines.

Highest-signal resume keywords

Complex Liability Claims ManagementCoverage AnalysisLitigation ManagementClaim NegotiationAdjuster License Maintenance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Coverage AnalysisLiability EvaluationLitigation ManagementClaim NegotiationCase Reserve EstablishmentLegal Document InterpretationClaims ProcessingDocument Management Systems

Soft Skills

Analytical SkillsProblem-Solving SkillsDecision-Making SkillsWritten Communication SkillsVerbal Communication Skills

Tools & Technologies

Microsoft WordMicrosoft Excel

Certifications & Qualifications

Adjuster License

Industry Keywords

General LiabilityExcess ClaimsHigh-Severity ClaimsRegulatory ComplianceClaim File Documentation

About the role

Key responsibilities & impact

Investigate, evaluate, and manage complex or high-severity General Liability and Excess claims
Analyze coverage, determine liability, assess damages, and address legal issues affecting exposure
Establish and maintain case reserves and resolve claims within designated authority
Develop and execute claim strategies for timely, fair, and equitable resolutions
Manage litigated files, assign approved defense counsel, provide strategic direction, and monitor outcomes
Review legal invoices and claim expenses
Attend mediations, settlement conferences, pretrials, and trials as required
Identify, analyze, and communicate coverage issues and disputes
Maintain accurate claim file documentation, evaluations, reports, and system activity
Deliver responsive claim service and proactive status communications to insureds, claimants, brokers, and business partners
Support claim reviews, presentations, and partnership meetings with Underwriting and distribution teams
Ensure regulatory and company guideline compliance and submit required data and reports
Prepare regular updates for Home Office and senior stakeholders
Participate in special projects, process improvements, and departmental initiatives

Requirements

What you’ll need

Bachelor’s degree or equivalent experience
Generally, seven years of experience handling complex liability claims, including General Liability and Excess claims, high-severity, coverage-sensitive, and litigated matters
Demonstrated expertise in coverage analysis, liability and damages evaluation, reserving, litigation management, and claim negotiation
Must maintain applicable adjuster licenses and continuing education requirements
Strong analytical, investigation, negotiation, problem-solving, and decision-making skills
Ability to interpret insurance contracts, legal documents, regulations, and complex factual information
Strong written and verbal communication skills, including the ability to present claim strategies and recommendations to senior stakeholders
Strong computer skills, including Microsoft Word and Excel, with the ability to learn claim processing and document management systems
Ability to work independently, prioritize competing demands, and manage complex claims with limited supervision
Same-day and overnight travel may be required, up to 15%

Benefits

Comp & perks

Comprehensive medical, dental, and vision coverage
401(k) with a generous employer match and profit-sharing contribution
Wellness incentive program
Life and accidental death and dismemberment (AD&D) insurance
Flexible spending programs
Short-term and long-term disability plans
Paid time off program
Paid charitable leave
Paid parental leave
Tuition reimbursement program
Personal insurance (auto/homeowners) discounts