Claims Assistant – Litigation

MSIG USA

. Prepare and process acknowledgment letters, wire/ACH and payment-transfer requests, claim setup materials, correspondence, and routine claims administrative items .

Posted 10/15/2026full-timeUnited StatesMid-LevelSenior💰 $45,000 - $55,000 per yearWebsite

About the role

Key responsibilities & impact

Prepare and process acknowledgment letters, wire/ACH and payment-transfer requests, claim setup materials, correspondence, and routine claims administrative items
Support counsel assignment, including referrals to panel counsel and tracking assignment status
Conduct docket, court-record, public-record, and internet research; organize and summarize relevant filings, parties, counsel, case status, and significant dates
Research potentially related claims, proceedings, parties, allegations, or fact patterns and prepare summaries with supporting source documentation
Organize policy and coverage documents, litigation materials, settlement documentation, counsel correspondence, and payment records
Manage trial and mediation calendars, tracking scheduled dates, deadlines, and updates
Review legal, vendor, and other claim-related bills for accuracy and compliance with billing guidelines; track review status and route discrepancies
Maintain claim information, diaries, status trackers, and reporting data; prepare recurring and ad hoc reports
Track adjuster and law license CE/CLE requirements, renewals, and authorities
Coordinate with claims professionals, Claims Operations, counsel, brokers, vendors, and other stakeholders; escalate matters requiring judgment
Handle confidential claim, legal, financial, and personal information according to company requirements
Do not independently make legal, coverage, settlement, or claim-handling decisions

Requirements

What you’ll need

Paralegal certificate, associate degree, bachelor’s degree, or an equivalent combination of education and relevant experience preferred
2+ year of relevant experience in insurance claims, claims operations, legal or paralegal support, litigation support, legal operations, or a comparable administrative environment is preferred
Candidates with transferable experience will be considered
Experience supporting Financial Lines, Cyber, professional liability, management liability, Trade Credit & Political Risk, or Environmental claims is a plus
Familiarity with claims-management systems, bill-review or invoice-management platforms, docket or court-record research tools, document-management platforms, and reporting tools preferred
Proficiency in Microsoft Office, including Excel, is required
Working knowledge of insurance terminology, legal terminology, litigation documentation, or claims-made-and-reported policy concepts is beneficial
Strong research, organization, and written-summary skills
Excellent attention to detail and data accuracy
Strong claim-data tracking, reporting, and follow-up skills
Ability to manage multiple assignments and follow-up items
Professional communication and stakeholder coordination
Sound judgment regarding confidentiality and escalation
Accountability, adaptability, and consistent follow-through
Ability to work effectively under the direction of claims professionals and counsel