Program Manager

MSIG USA

. Manage relationships with external Program Administrators/MGAs to ensure programs operate within delegated authority, underwriting guidelines, and applicable regulatory and compliance requirements.

Posted 11/5/2026full-timeUnited StatesMid-LevelSenior💰 $125,000 - $145,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing underwriting relationships and ensuring compliance with regulatory standards while effectively analyzing market trends and program performance. Proficient in utilizing data analysis tools to support decision-making and enhance program profitability.

Highest-signal resume keywords

Commercial P&C Insurance ExperienceUnderwriting ManagementRelationship ManagementMicrosoft Excel ProficiencyCPCU Designation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Underwriting Guidelines ReviewMarket ResearchProgram EvaluationData AnalysisRate Adjustments

Soft Skills

Communication SkillsRelationship Management

Tools & Technologies

Power BI

Certifications & Qualifications

CPCU Designation

Industry Keywords

Program AdministratorsMGAsWholesale InsuranceDelegated Authority ManagementClaims Bordereaux

About the role

Key responsibilities & impact

Manage relationships with external Program Administrators/MGAs to ensure programs operate within delegated authority, underwriting guidelines, and applicable regulatory and compliance requirements.
Conduct market research on proposed programs and industry trends to develop recommendations on entering new program niches.
Oversee assigned program business throughout evaluation, onboarding, and ongoing monitoring stages.
Monitor Program Administrators’ underwriting activities for adherence to delegated underwriting authority, approved pricing methodologies, and state/bureau filing standards.
Review, evaluate, and recommend updates to program underwriting guidelines with Product Line Managers.
Monitor underwriting profitability and production results and develop action plans, including rate adjustments when necessary.
Collaborate with Product Development to design and refine program-specific coverage offerings.
Oversee underwriting components of multidisciplinary program audits.
Review and monitor premium and claims bordereaux for timeliness, completeness, and accuracy; identify discrepancies and coordinate follow-up.
Complete Program Underwriting Unit projects and ad-hoc requests accurately and promptly.
Partner with Claims, Reinsurance, Product Development, Operations, Technology, Finance, and underwriting business units to resolve program issues and support referrals and program changes.
Evaluate and coordinate program referrals, guideline exceptions, endorsements, coverage or limit changes, and other program modifications.

Requirements

What you’ll need

Bachelor’s degree preferred.
5+ years of commercial P&C insurance experience in underwriting, program/delegated authority management, binding authority, wholesale insurance, or a closely related discipline required.
Experience working with MGAs, MGUs, Program Administrators, wholesale brokers, or other delegated underwriting relationships strongly preferred.
Strong proficiency in Microsoft Excel and comfort working with detailed premium, claims, exposure, and underwriting data required; experience with Power BI or similar reporting tools is a plus.
Strong relationship management and communication skills, with the ability to confidently interact with MGAs, Program Administrators, wholesale brokers, and internal stakeholders.
CPCU designation or other insurance-related coursework is a plus.

Benefits

Comp & perks

Comprehensive medical, dental, and vision coverage
401(k) with a generous employer match and profit-sharing contribution
Wellness incentive program
Life and accidental death and dismemberment (AD&D) insurance
Flexible spending programs
Short-term and long-term disability plans
Paid time off program
Paid charitable leave
Paid parental leave
Tuition reimbursement program
Personal insurance (auto/homeowners) discounts