Senior Casualty Claims Specialist

MSIG USA

. Investigate, evaluate, and manage highly complex or high-severity General Liability and Excess claims .

Posted 11/3/2026full-timeUnited StatesSenior💰 $120,000 - $160,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Expertise in managing complex General Liability and Excess claims, including coverage analysis, liability evaluation, and litigation management. Strong analytical and negotiation skills, with the ability to communicate effectively with stakeholders and ensure compliance with regulatory guidelines.

Highest-signal resume keywords

Complex Liability Claims ManagementCoverage AnalysisLitigation ManagementNegotiation SkillsAdjuster Licenses

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Coverage AnalysisLiability EvaluationLitigation ManagementClaim NegotiationCase ReservingClaims Strategy DevelopmentLegal Document InterpretationClaims Processing SystemsData ReportingRegulatory Compliance

Soft Skills

Analytical SkillsProblem-Solving SkillsDecision-Making SkillsWritten Communication SkillsVerbal Communication Skills

Tools & Technologies

Microsoft WordMicrosoft ExcelDocument Management Systems

Certifications & Qualifications

Juris Doctor (J.D.)AICSCLACPCU

Industry Keywords

General LiabilityExcess ClaimsHigh-Severity ClaimsLitigated MattersInsurance ContractsRegulatory AgenciesClaim File DocumentationSettlement AuthorityMediationsSettlement Conferences

About the role

Key responsibilities & impact

Investigate, evaluate, and manage highly complex or high-severity General Liability and Excess claims
Analyze coverage, determine liability, assess damages, and evaluate legal issues affecting exposure
Establish and maintain appropriate case reserves
Resolve claims within designated reserve and settlement authority and recommend actions for matters exceeding authority
Develop and execute claim strategies supporting timely, fair, and equitable resolutions
Manage litigated files by assigning approved defense counsel, providing strategic direction, monitoring performance and outcomes, and maintaining Litigation Management Program compliance
Review legal invoices and claim expenses for accuracy, reasonableness, and compliance
Attend mediations, settlement conferences, pretrials, and trials as required
Identify, analyze, and communicate coverage issues and disputes
Maintain accurate claim file documentation, evaluations, reports, and system activity
Deliver responsive claim service to insureds, claimants, brokers, and business partners
Provide proactive claim status updates and support client-facing claim reviews, presentations, and partnership meetings
Build relationships with Home Office personnel, defense counsel, vendors, and other stakeholders
Ensure regulatory and company guideline compliance
Submit data and reports to regulatory agencies and internal stakeholders
Prepare regular updates for Home Office and senior stakeholders on significant claim developments, exposure, and resolution strategy
Participate in special projects, process improvements, and departmental initiatives

Requirements

What you’ll need

Bachelor’s degree or equivalent experience
Generally, seven to ten years of experience handling complex liability claims, including General Liability and Excess claims, high-severity, coverage-sensitive, and litigated matters
Demonstrated expertise in coverage analysis, liability and damages evaluation, reserving, litigation management, and claim negotiation
Must maintain applicable adjuster licenses and continuing education requirements
Strong analytical, investigation, negotiation, problem-solving, and decision-making skills
Ability to interpret insurance contracts, legal documents, regulations, and complex factual information
Strong written and verbal communication skills, including the ability to present claim strategies and recommendations to senior stakeholders
Strong computer skills, including Microsoft Word and Excel, with the ability to learn claim processing and document management systems
Ability to work independently, prioritize competing demands, and manage complex claims with limited supervision
Same-day and overnight travel may be required, up to 15%
Juris Doctor (J.D.) preferred
AIC, SCLA, CPCU, or other relevant insurance designations preferred

Benefits

Comp & perks

Comprehensive medical, dental, and vision coverage
401(k) with a generous employer match and profit-sharing contribution
Wellness incentive program
Life and accidental death and dismemberment (AD&D) insurance
Flexible spending programs
Short-term and long-term disability plans
Paid time off program
Paid charitable leave
Paid parental leave
Tuition reimbursement program
Personal insurance (auto/homeowners) discounts