Senior Claims Specialist, Auto & Liability

MSIG USA

. Investigate, evaluate and resolve complex commercial automobile and general liability claims .

Posted 10/16/2026full-timeUnited StatesSenior💰 $90,000 - $110,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in managing complex commercial automobile and general liability claims, including litigation management, negotiation, and reserve establishment. Proficient in interpreting insurance policies and communicating effectively with various stakeholders.

Highest-signal resume keywords

Commercial Automobile Claims ManagementGeneral Liability Claims HandlingLitigation ManagementNegotiation SkillsInsurance Policy Interpretation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims InvestigationLiability AnalysisDamages EvaluationReserve EstablishmentSettlement NegotiationSubrogation PursuitContractual Risk TransferBodily Injury ClaimsProperty Damage ClaimsCoverage Analysis

Soft Skills

Strong Written CommunicationStrong Verbal CommunicationSound JudgmentDecision-MakingOrganization Skills

Tools & Technologies

Microsoft 365 ApplicationsClaim Management SystemsExpense-Management Processes

Certifications & Qualifications

AICSCLACPCU

Industry Keywords

Claims Handling GuidelinesFair Claims PracticesRegulationsLicensing RequirementsContinuing Education Requirements

About the role

Key responsibilities & impact

Investigate, evaluate and resolve complex commercial automobile and general liability claims
Develop and update documented claim strategies addressing liability, damages, causation, coverage, litigation posture and resolution opportunities
Establish and maintain accurate reserves; recommend reserve and settlement values above delegated authority with supporting analysis
Manage litigated claims with approved defense counsel, including litigation plans, budgets, discovery, experts, mediation and trial preparation
Negotiate fair and timely claim resolutions and participate in mediations, settlement conferences and trials when appropriate
Evaluate policy language and coverage issues and escalate matters requiring coverage support
Identify material claim developments and escalate severity, reserve, coverage or litigation concerns to management
Pursue subrogation, contribution, contractual risk transfer and other recovery opportunities
Communicate proactively with insureds, brokers, claimants, counsel, underwriting, management and other stakeholders
Participate in claim reviews, stewardship discussions and account meetings
Maintain complete and accurate claim system documentation
Comply with claim handling guidelines, authority limits, fair claims practices, regulations, licensing and continuing education requirements
Complete required reports, notices and Home Office updates; support audit, quality assurance and governance requirements
Use approved claim systems, data, vendors and expense-management processes
Participate in projects, process improvements and other assignments as needed

Requirements

What you’ll need

High school diploma or G.E.D. required; bachelor's degree preferred
7+ years of progressively responsible commercial casualty claim experience
Demonstrated handling of complex automobile and general liability claims
Demonstrated experience managing litigated claims, evaluating liability and damages, establishing reserves, negotiating settlements and working with defense counsel
Experience with bodily injury, property damage, coverage analysis and contractual risk-transfer issues preferred
Strong knowledge of commercial automobile and general liability claim investigation, liability analysis, damages evaluation, litigation management, reserving and negotiation
Ability to interpret insurance policies, endorsements, contracts, pleadings, medical information, expert reports and other legal or technical documents
Sound judgment and disciplined decision-making with the ability to identify claim severity and escalate material issues appropriately
Strong written and verbal communication skills
Strong organization, prioritization and file-management skills
Proficiency with Microsoft 365 applications and claim management and related systems
AIC, SCLA, CPCU or comparable insurance designation preferred but not required
Maintain all required adjuster licenses and continuing education requirements for assigned jurisdictions
Same-day and overnight travel may be required
Ability to work in a hybrid arrangement

Benefits

Comp & perks

Comprehensive medical, dental, and vision coverage
401(k) with a generous employer match and profit-sharing contribution
Wellness incentive program
Life and accidental death and dismemberment (AD&D) insurance
Flexible spending programs
Short-term and long-term disability plans
Paid time off program
Paid charitable leave
Paid parental leave
Tuition reimbursement program
Personal insurance (auto/homeowners) discounts