Senior Claims Specialist, Auto & Liability

MSIG USA

. Independently investigate, analyze and resolve highly complex or severe commercial auto and general liability claims .

Posted 10/16/2026full-timeUnited StatesSenior💰 $90,000 - $110,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in managing complex commercial auto and general liability claims, including litigation management, negotiation, and reserve establishment. Proficient in analyzing policy issues and communicating effectively with various stakeholders throughout the claims process.

Highest-signal resume keywords

Commercial Auto Claims ManagementGeneral Liability Claims InvestigationLitigation ManagementNegotiation and Settlement SkillsInsurance Policy Interpretation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims Strategy DevelopmentLiability AnalysisDamages EvaluationReserve EstablishmentLitigation Posture AssessmentMediation ParticipationTrial Strategy DevelopmentPolicy and Coverage AnalysisFile ManagementClaims Documentation

Soft Skills

Strong Written CommunicationStrong Verbal CommunicationSound JudgmentDecision-MakingOrganizational Skills

Tools & Technologies

Microsoft 365 ApplicationsClaim Management Systems

Certifications & Qualifications

AICSCLACPCU

Industry Keywords

Commercial Casualty ClaimsCatastrophic InjuryWrongful DeathExcess ExposureContractual Risk TransferClaims Handling GuidelinesFair Claims PracticesContinuing Education Requirements

About the role

Key responsibilities & impact

Independently investigate, analyze and resolve highly complex or severe commercial auto and general liability claims
Develop and execute claim strategies addressing liability, comparative fault, damages, causation, coverage, venue, litigation posture, resolution opportunities and excess exposure
Establish and maintain timely, supportable reserves; recommend reserve and settlement values above delegated authority
Direct high-exposure litigation with defense counsel, including counsel selection, litigation plans, budgets, experts, discovery, motions, mediation and trial strategy
Identify and escalate significant developments, emerging severity, coverage concerns and excess or reinsurance implications
Lead negotiations and participate in mediations, settlement conferences, trials and other proceedings
Analyze complex policy and coverage issues with management, coverage counsel and stakeholders
Serve as a technical resource to claim colleagues and support training, file reviews and special projects
Communicate with insureds, brokers, claimants, counsel, underwriting, management and other stakeholders throughout the claim life cycle
Participate in claim reviews, stewardship discussions and account meetings
Maintain complete and accurate claim system documentation
Comply with claim handling guidelines, authority limits, fair claims practices, regulations, licensing and continuing education requirements
Complete required reports and support audits, quality assurance and governance
Use approved claim systems, data, vendors and expense-management processes; participate in process improvements and other assignments

Requirements

What you’ll need

High school diploma or G.E.D. required; bachelor's degree preferred
10+ years of progressively responsible commercial casualty claim experience
Demonstrated experience managing litigated claims, evaluating liability and damages, establishing reserves, negotiating settlements and working with defense counsel
Experience with catastrophic injury, wrongful death, excess exposure and sophisticated coverage or contractual risk-transfer issues strongly preferred
Strong knowledge of commercial automobile and general liability claim investigation, liability analysis, damages evaluation, litigation management, reserving and negotiation
Ability to interpret insurance policies, endorsements, contracts, pleadings, medical information, expert reports and other legal or technical documents
Sound judgment and disciplined decision-making with ability to identify claim severity and escalate material issues
Strong written and verbal communication skills
Strong organization, prioritization and file-management skills
Proficiency with Microsoft 365 applications and ability to learn and use claim management systems
AIC, SCLA, CPCU or comparable insurance designation preferred but not required
Maintain all required adjuster licenses and continuing education requirements for assigned jurisdictions
Same-day and overnight travel may be required

Benefits

Comp & perks

Comprehensive medical, dental, and vision coverage
401(k) with a generous employer match and profit-sharing contribution
Wellness incentive program
Life and accidental death and dismemberment (AD&D) insurance
Flexible spending programs
Short-term and long-term disability plans
Paid time off program
Paid charitable leave
Paid parental leave
Tuition reimbursement program
Personal insurance (auto/homeowners) discounts