Technical Field Claim Specialist – Property

MSIG USA

. Independently manage highly complex and high-severity commercial property claims from assignment through resolution .

Posted 10/26/2026full-timeUnited StatesSeniorLead💰 $145,000 - $180,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive expertise in managing complex commercial property claims, including on-site inspections, coverage analysis, and negotiation. Proficient in coordinating with various stakeholders and maintaining accurate documentation while ensuring compliance with industry standards.

Highest-signal resume keywords

Commercial Property Claims ManagementOn-Site InspectionsComplex Coverage AnalysisNegotiation SkillsVendor Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims Strategy ExecutionDamage AssessmentValuation AnalysisBusiness Interruption ClaimsEquipment Breakdown ClaimsMitigation TechniquesForensic Accounting AnalysisClaim DocumentationRisk ManagementEstimating Concepts

Soft Skills

Strong Negotiation SkillsConflict ManagementRelationship ManagementWritten CommunicationVerbal Communication

Tools & Technologies

Microsoft 365 ApplicationsClaim Management SystemsProperty Estimating Tools

Certifications & Qualifications

High School Diploma or G.E.D.Bachelor’s Degree in Insurance or Related Field

Industry Keywords

Commercial Property InsuranceCatastrophe ResponseSubrogationIndependent AdjustersPublic AdjustersContractorsClaims LeadershipQuality Assurance ReportingInsurance PoliciesRisk Assessment

About the role

Key responsibilities & impact

Independently manage highly complex and high-severity commercial property claims from assignment through resolution
Deploy to loss locations throughout the United States, including on short notice for business needs or catastrophe response
Conduct on-site inspections to assess damage, causation, scope, mitigation, salvage, repairability and business continuity concerns
Establish and execute written claim strategies covering coverage, causation, valuation, damage scope, time-element exposure, experts, vendors, reserves, recovery opportunities, negotiation and resolution
Analyze commercial property policies, forms, endorsements, schedules, deductibles, sublimits, valuation provisions, coinsurance, exclusions and conditions
Prepare or support reservation of rights, partial disclaimer and coverage position communications
Handle claims involving buildings, machinery, equipment, stock, contents, business income, contingent business interruption, equipment breakdown, inland marine, builder’s risk, cargo, fidelity and crime exposures
Evaluate primary and excess attachment, underlying limits, exhaustion, allocation, other insurance, subrogation and contribution issues
Establish and maintain indemnity and expense reserves and communicate material reserve changes
Negotiate complex property and time-element claims with insureds, adjusters, brokers and authorized representatives
Identify, preserve and pursue subrogation, salvage, contribution and other recovery opportunities
Select, assign, direct and evaluate independent adjusters and support vendors
Define vendor assignments, deliverables, reporting cadence, budgets and decision authority; monitor quality, timeliness, cost and compliance
Lead field meetings, inspections, scope discussions and claim reviews
Coordinate catastrophe and large-loss field response
Serve as a primary technical point of contact for insureds and brokers
Partner with underwriting, account management, Claims leadership, Home Office and other internal stakeholders
Participate in claim reviews, stewardship meetings and account discussions
Maintain complete and accurate claim system documentation
Complete management, Home Office, reinsurance, audit and quality-assurance reporting
Act as a senior technical resource to property claim colleagues and support consultation, training, catastrophe readiness, vendor governance, process improvement and special assignments

Requirements

What you’ll need

High school diploma or G.E.D. required
Bachelor’s degree in insurance, business, risk management, engineering, construction or a related field preferred
8+ years of progressively responsible commercial property claim experience
Demonstrated handling of highly complex, high-severity or large-loss claims
Demonstrated field experience conducting on-site inspections and managing losses involving insureds, independent adjusters, public adjusters, contractors, experts and other claim professionals
Demonstrated experience with primary and excess property claims, complex coverage analysis, reserving, negotiation and vendor or expert management
Experience handling significant business interruption, time-element, equipment breakdown, inland marine or catastrophe losses strongly preferred
Advanced knowledge of commercial property claim investigation, building and equipment damage evaluation, estimating concepts, repair and replacement methods, mitigation, valuation and time-element analysis
Ability to interpret complex commercial property policies, endorsements, schedules, engineering reports, estimates, inventories, financial records, forensic accounting analyses and other technical documentation
Strong field judgment and situational awareness, including the ability to identify safety concerns, preserve evidence, assess site conditions and coordinate multiple parties at an active loss location
Ability to challenge assumptions, reconcile competing scopes and estimates, evaluate proof-of-loss submissions and reach well-supported claim decisions
Strong negotiation, conflict-management and relationship skills
Strong written and verbal communication skills, including executive-level claim reporting
Ability to prioritize and manage multiple high-severity claims, field assignments, vendors, deadlines and stakeholders with limited supervision
Proficiency with Microsoft 365 applications, claim management systems and property estimating or related technical tools used in commercial property adjustment
Compliance with licensing and continuing education obligations

Benefits

Comp & perks

Comprehensive medical, dental, and vision coverage
401(k) with a generous employer match and profit-sharing contribution
Wellness incentive program
Life and accidental death and dismemberment (AD&D) insurance
Flexible spending programs
Short-term and long-term disability plans
Paid time off program
Paid charitable leave
Paid parental leave
Tuition reimbursement program
Personal insurance (auto/homeowners) discounts