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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in workforce management, timekeeping, and payroll operations, with a strong focus on process improvement and training development. Proven ability to analyze workforce metrics and implement sustainable solutions to enhance scheduling practices and reduce overtime.
Highest-signal resume keywords
Workforce ManagementTimekeeping PracticesSymplr Workforce Management TechnologyTraining Content CreationProcess Improvement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisScheduling System ConfigurationOvertime ManagementOperational InsightsWorkforce Metrics Interpretation
Soft Skills
Relationship BuildingClear CommunicationStakeholder ManagementProblem-SolvingAdaptability
Tools & Technologies
MSKTime Scheduling SystemsSymplr
Industry Keywords
Labor ManagementHR OperationsWorkforce SchedulingGovernance StandardsContinuous Improvement
About the role
Key responsibilities & impact- Lead the MSKTime Center of Excellence, establishing consistent and effective timekeeping and workforce management practices across MSK.
- Build and mentor a team of analysts engaged in MSKTime Scheduling and Time & Attendance.
- Drive leading practices in workforce scheduling and strategies focused on reducing and eliminating unnecessary overtime across MSK.
- Identify root causes of overtime and partner with leaders to implement sustainable solutions and process improvements.
- Build solutions through configuration, reporting, and process improvement in MSKTime Scheduling systems.
- Develop training strategy and content and deliver training to end users.
- Partner with operational, clinical, HR, Finance, and other stakeholders to improve workforce practices while considering business and staffing needs.
- Develop and reinforce standards, policies, processes, and governance for timekeeping and overtime management.
- Provide leaders with actionable insights and recommendations for workforce scheduling and utilization.
- Support continuous improvement initiatives that simplify processes, strengthen accountability, and improve consistency.
- Translate business needs into practical workforce management solutions.
- Serve as a trusted resource for MSKTime practices, supporting adoption, education, training, problem-solving, and organizational change.
- Report to the Associate Director, Payroll.
Requirements
What you’ll need- Experience leading workforce management, timekeeping, payroll, HR operations, labor management, or related operational functions.
- Demonstrated experience using data and operational insights to identify workforce trends and improve business outcomes.
- Experience partnering with leaders and cross-functional stakeholders to implement process or operational improvements.
- Working knowledge of timekeeping, scheduling, workforce management, or overtime management practices.
- Experience with Symplr workforce management technology.
- Demonstrated experience managing initiatives, priorities, and stakeholders within a complex organization.
- Configuration of scheduling systems, preferably with applied schedules, pay rules, and reporting.
- Ability to diagnose drivers of overtime and translate findings into practical, sustainable actions.
- Training content creation and delivery.
- Comfortable interpreting workforce metrics and trends and using them to guide recommendations.
- Ability to build relationships across functions and work effectively with leaders to drive adoption and accountability.
- Ability to identify opportunities to standardize, simplify, and strengthen workforce and timekeeping processes.
- Ability to communicate clearly, navigate competing priorities, and help teams adopt new processes and ways of working.