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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in oncology patient triage and care coordination, utilizing clinical judgment and effective communication to advocate for patients and caregivers. Proficient in electronic medical record documentation and experienced in managing high-acuity patient interactions.
Highest-signal resume keywords
RN License (NY or NJ)Oncology Patient TriageElectronic Medical Record DocumentationPatient AdvocacyPatient Education
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Clinical JudgmentCare CoordinationSymptom ManagementOncology Diagnosis ExperiencePatient Assessment
Soft Skills
Effective CommunicationCritical ThinkingBuilding RapportResilienceAdaptability
Certifications & Qualifications
ADN or BSN
Industry Keywords
OncologyPatient-Centered CareCaregiver SupportHigh Acuity CallsMedical Oncology Office Practice
About the role
Key responsibilities & impact- Triage and manage oncology patient symptoms via telephone and electronic platforms
- Use clinical judgment to determine the appropriate level and site of care
- Collaborate with the on-call provider based on assessment and patient need
- Direct patients to the appropriate care setting, including MSK Symptom Care Clinics, Urgent Care Center, Shared Care–supported hospitals, or the local Emergency Department
- Serve as a clinical resource to patients and caregivers through guidance and education
- Support departmental initiatives and new workflows to improve care coordination
- Advocate for patients and caregivers by anticipating needs, removing barriers, and ensuring timely follow-up
- Document all clinical interactions clearly and succinctly to support continuity of care
- Provide phone-based triage for MSK oncology patients in the home setting
- Address immediate patient needs, communicate with patients and caregivers, and document care in the MSK medical record
Requirements
What you’ll need- Graduation from an accredited nursing program (ADN or BSN) required
- NY or NJ RN license required; second state license must be obtained if selected for the role
- Minimum 1.5 years of RN experience required
- Medical Oncology Office Practice experience highly preferred
- Comfort with technology and electronic medical record documentation
- Experienced in caring for patients with a wide range of oncology diagnoses
- Calm, decisive, and able to think critically in time-sensitive situations
- Comfortable building rapport with patients and caregivers over the phone
- A clear and confident communicator, both verbally and in writing
- Skilled at patient and caregiver education
- Resilient, adaptable, and able to manage high acuity calls independently
- Passionate about patient advocacy and patient-centered care
