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MSM Inc.

Business Intelligence Analyst

MSM Inc.

. Gather, analyze, and document business requirements, process flows, and system enhancements .

Posted 9/22/2026full-timeRemote • United StatesMid-LevelSenior💰 $125,000 - $140,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in business analysis, requirements management, and software testing, with a strong focus on Agile methodologies and effective communication with stakeholders. Proficient in developing functional documentation and executing test cases to ensure quality assurance.

Highest-signal resume keywords
Business AnalysisAgile/Scrum ExperienceTest Case DevelopmentRequirements DocumentationQuality Assurance

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Business Requirements GatheringProcess Flow DevelopmentFunctional Requirements DocumentationUser Story CreationSoftware TestingRegression TestingUser Acceptance TestingDefect TrackingTest Script ExecutionRequirements Validation
Soft Skills
Strong Written CommunicationStrong Verbal Communication
Tools & Technologies
Microsoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft VisioIssue-Tracking Tools
Industry Keywords
Department of StateFederal GovernmentAgile Project Coordination

About the role

Key responsibilities & impact
  • Gather, analyze, and document business requirements, process flows, and system enhancements
  • Translate business needs into functional requirements, user stories, and acceptance criteria
  • Develop and execute test cases and test scripts for functional, regression, and user acceptance testing
  • Document, track, and validate defects and issues using testing or issue-tracking tools
  • Support quality assurance test planning, validation, and coordination with development teams and stakeholders
  • Prepare functional documentation, reports, standard operating procedures, training materials, presentations, and user guides
  • Coordinate with developers, government stakeholders, business users, and other project team members to clarify requirements and support solution delivery
  • Collaborate with stakeholders to identify business needs, document processes, and support system improvements
  • Participate in Agile/Scrum ceremonies, including sprint planning, backlog grooming, estimation, and status updates
  • Support the Department of State with business analysis, requirements management, software testing, quality assurance, documentation, and Agile project coordination activities

Requirements

What you’ll need
  • Bachelor’s degree or higher in statistics, computer science, mathematics, information technology, business analysis, or a related discipline
  • Minimum 3 years of experience as a Business Analyst or in a related field
  • Experience gathering, analyzing, documenting, and validating business and technical requirements
  • Experience developing process flows, functional requirements, user stories, and system enhancement documentation
  • Experience supporting software and system testing, including functional, regression, and user acceptance testing
  • Experience writing and executing test cases and test scripts
  • Experience documenting and tracking defects and issues using testing or issue-tracking tools
  • Experience supporting quality assurance test planning and validation
  • Proficiency with Microsoft Word, Excel, PowerPoint, and Visio
  • Strong written and verbal communication skills
  • Experience working in Agile/Scrum environments
  • Ability to obtain and maintain a Secret security clearance and meet DOS system-access requirements
  • DOS experience is preferred
  • Federal government experience is preferred