MSM Inc.

Full-stack Engineer

• Support the Department of State with the development, modernization, integration, enhancement, and sustainment of enterprise applications
• Provide technical expertise in Microsoft Dynamics 365 CRM, Microsoft Power Platform, .NET technologies, application integration, cloud migration, and SQL Server database development
• Apprise the Project Manager, COR, and GTM of significant IT operations and application development issues
• Help lead application transformation and design new applications with modernized interfaces and architectures
• Collaborate on migration from current platforms to cloud-based platforms
• Attend customer meetings and serve as the primary liaison for technical solutions
• Design, develop, and maintain enterprise solutions within Dynamics 365 CRM and Microsoft Power Platform
• Configure custom entities, forms, views, business rules, workflows, and CRM security models
• Develop CRM plug-ins, JavaScript web resources, and custom business logic using C#, JavaScript, and the Dynamics CRM SDK
• Build and maintain Power Apps and Power Automate workflows
• Develop and enhance custom applications using .NET, ASP.NET, Web API, C#, JavaScript, HTML/CSS, and related technologies
• Integrate Dynamics 365 CRM and Power Platform solutions with external systems
• Support SQL Server database development, stored procedures, views, triggers, data queries, and reporting
• Support automated notifications, workflow processes, and system-triggered business logic
• Troubleshoot application issues, support production systems, and implement enhancements
• Participate in Agile/Scrum ceremonies, including sprint planning, backlog grooming, estimation, and status updates
• Collaborate with cross-functional teams to gather requirements, document technical solutions, and deliver software

Senior Software Developer – Microsoft Dynamics 365, Application

Data Scientist

• Perform advanced data analysis and visualization, including trend analysis, predictive analysis, and forecasting
• Collaborate with stakeholders to identify quantifiable questions and develop data-driven solutions
• Standardize, manage, and visualize partner programmatic and financial reporting within a centralized database and dashboard environment
• Support development of a unified, data-driven understanding of global populations of concern using publicly available data and self-service humanitarian contextual dashboards
• Communicate analytical findings and insights to government officials, policymakers, and the general public
• Develop and maintain data management systems, databases, data dictionaries, dashboards, and supporting documentation
• Support other priority data analytics and reporting requirements identified by DOS and PRM
• Apply data management best practices related to data quality, security, privacy, governance, and documentation
• Collaborate across organizations to establish consensus and support system authorization activities
• Manage time and resources effectively while maintaining established work standards and quality requirements

Senior Data Scientist

• Design, develop, and maintain enterprise solutions within Dynamics 365 CRM and the Microsoft Power Platform
• Configure custom entities, forms, views, business rules, workflows, and CRM security models
• Develop CRM plug-ins, JavaScript web resources, and custom business logic using C#, JavaScript, and the Dynamics CRM SDK
• Build and maintain Power Apps and Power Automate workflows for business process automation
• Develop and enhance custom applications using .NET, ASP.NET, Web API, C#, JavaScript, HTML/CSS, and related technologies
• Integrate Dynamics 365 CRM and Power Platform solutions with external systems using REST APIs, OData, JSON, XML, and web services
• Support SQL Server database development, including stored procedures, views, triggers, data queries, and reporting
• Support automated notifications, workflow processes, and system-triggered business logic
• Support data migration, application modernization, and enterprise application enhancement activities
• Troubleshoot application issues, support production systems, and implement enhancements based on user and stakeholder needs
• Participate in Agile/Scrum ceremonies, including sprint planning, backlog grooming, estimation, and status updates
• Collaborate with cross-functional teams to gather requirements, document technical solutions, and deliver high-quality software

Microsoft Dynamics 365 SME Software Developer – Applications

Microsoft Dynamics 365 Software Developer

Business Intelligence Analyst

• Gather, analyze, and document business requirements, process flows, and system enhancements
• Translate business needs into functional requirements, user stories, and acceptance criteria
• Develop and execute test cases and test scripts for functional, regression, and user acceptance testing
• Document, track, and validate defects and issues using testing or issue-tracking tools
• Support quality assurance test planning, validation, and coordination with development teams and stakeholders
• Prepare functional documentation, reports, standard operating procedures, training materials, presentations, and user guides
• Coordinate with developers, government stakeholders, business users, and other project team members to clarify requirements and support solution delivery
• Collaborate with stakeholders to identify business needs, document processes, and support system improvements
• Participate in Agile/Scrum ceremonies, including sprint planning, backlog grooming, estimation, and status updates
• Support the Department of State with business analysis, requirements management, software testing, quality assurance, documentation, and Agile project coordination activities

Technical Project Manager

• Provide leadership and oversight for planning, coordination, and execution of software development, application enhancement, and IT operations activities for the Department of State
• Serve as the primary management focal point for the project team
• Manage technical activities, project schedules, deliverables, and performance requirements
• Serve as the single management focal point and maintain responsibility for execution of all project tasks
• Provide strategic guidance, vision, and direction to the project team
• Manage project plans and schedules to meet cost, schedule, quality, and performance requirements
• Drive teamwork, communication, collaboration, and commitment among team members
• Appraise the COR and Government Technical Manager of significant issues
• Maintain effective client-facing and internal communications
• Coordinate with government stakeholders and technical personnel to resolve issues and execute projects
• Manage IT projects within Agile development and Scrum team environments
• Coordinate project activities, schedules, resources, and deliverables across technical and business stakeholders
• Bridge gaps between business processes and technical solutions
• Facilitate collaboration to ensure project activities address operational and mission requirements

Senior IT Project Manager

• Perform data analysis and visualization to identify trends, patterns, and insights
• Collaborate with stakeholders to identify quantifiable questions and develop data-driven solutions
• Standardize, manage, analyze, and visualize partner programmatic and financial reporting within a centralized database and dashboard environment
• Support development of a unified, data-driven understanding of global populations of concern using publicly available data and self-service humanitarian contextual dashboards
• Communicate analytical findings and insights to government officials, policymakers, and other stakeholders
• Develop and maintain data management systems, databases, data dictionaries, dashboards, and supporting documentation
• Support other priority data analytics and reporting requirements identified by DOS and PRM
• Apply data management best practices related to data quality, governance, security, privacy, and documentation
• Collaborate across organizations to establish consensus and support system authorization activities
• Maintain established work standards and quality requirements