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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in QA strategy, risk-based test planning, and automated testing methodologies, with a strong focus on leading QA teams and mentoring engineers. Proficient in validating API integrations and ensuring compliance with industry standards such as ADA and WCAG.
Highest-signal resume keywords
QA Strategy OversightAutomated Testing with CypressAPI Validation Using PostmanMentoring QA EngineersExperience with Azure DevOps
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
QA Manual TestingAutomated TestingTest ArchitectureRegression TestingDefect DocumentationRisk-Based Test PlanningTest Case GenerationAPI TestingUAT CoordinationCompliance Testing
Soft Skills
Excellent Communication SkillsInterpersonal SkillsCustomer Service OrientationCollaborative Stakeholder ManagementAbility to Prioritize Tasks
Tools & Technologies
CypressPlaywrightSwaggerPostmanAzure DevOpsJiraConfluenceFigmaMiroBrowserStack
Industry Keywords
AgileWaterfallContent Management SystemsSitecoreOptimizelyContentStackContentfulADA ComplianceWCAG 2.0/2.1CI/CD Integration
Tech Stack
Tools & technologiesAzureCypressSitecore
About the role
Key responsibilities & impact- Report directly to the QA Director and serve as a leader among the QA team
- Provide QA strategy oversight and direction or act as the primary hands-on QA engineer across project teams
- Own test strategy, risk-based test planning, and exit criteria for assigned projects
- Lead functional, integration, regression, and exploratory testing and guide automated test coverage
- Guide clients through User Acceptance Testing and coordinate releases, including feature updates, bug fixes, and enhancements
- Own quality review of applications, test plans, test strategy, and test cases
- Partner with developers, business analysts, and project managers to verify code and conformance with business and system requirements
- Mentor QA Engineers through pairing, test-asset review, and feedback
- Evaluate QA processes, procedures, tools, and AI-assisted testing approaches with the QA Director
- Translate requirements, acceptance criteria, and Figma designs into testable scenarios
- Drive defect triage, reproduction, verification, regression checks, and clear defect documentation
- Coordinate UAT planning with BA/PMO and client stakeholders and support go-live readiness reporting
- Evolve reusable QA assets, regression suites, automation patterns, and playbooks
- Exercise judgment on the use of manual testing, automation, and AI-assisted tooling
Requirements
What you’ll need- 5+ years of QA/manual testing experience across the full software development lifecycle for public-facing, customer-facing web applications
- 3+ years of automated testing experience using Cypress, Playwright, or similar, including test architecture, reusable test utilities, test data strategy, CI/CD integration, and automated test scripts
- 3+ years of experience validating API integrations using Swagger, Postman, or automated API testing frameworks
- Comfort using AI tools for test case generation, test data creation, code review, or other QA workflows
- Prior experience mentoring or providing technical/QA leadership to QA team members and/or previous release management experience
- Ability to work in Agile or Waterfall environments
- Experience with Azure DevOps, Jira, Confluence, ADO wiki, Figma, Miro, BrowserStack, and LambdaTest
- Bachelor's degree from an accredited college/university; concentration in Business, Management Information Systems, or Accounting preferred
- Experience testing Content Management Systems such as Sitecore, Optimizely, ContentStack, or Contentful
- ADA & WCAG 2.0/2.1 (level AA) compliance testing experience
- Ability to prioritize and execute tasks independently across multiple concurrent projects
- Excellent listening, interpersonal, written, and oral communication skills
- Strong customer service orientation and collaborative stakeholder-management experience
Benefits
Comp & perks- Health, dental, vision, life, and disability insurance for US-based employees
- 401(k) plan with up to a 4% company match for US-based employees
- Self-managed personal time off
- Ongoing learning, mentorship, and professional development
- Competitive compensation for the Brazil team
- Growth and collaboration with cross-cultural teams
