Operations Manager

Multiplier

. Lead and proactively organize Mosaic’s administrative, systems, and operational management .

Posted 11/3/2026full-timeRemote • California • United StatesMid-LevelSenior💰 $95,000 - $115,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational and administrative capabilities, with proficiency in Salesforce and Microsoft Office. Exhibits excellent interpersonal skills and the ability to manage multiple priorities in a dynamic environment.

Highest-signal resume keywords

Salesforce ManagementMicrosoft Office ProficiencyOrganizational SkillsAnalytical Problem-SolvingInterpersonal Relationship Building

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SalesforceMicrosoft OfficeGoogle DriveOnline DatabasesBudget TrackingExpense ManagementGrant ManagementDocument OrganizationMeeting LogisticsPersonnel Administration

Soft Skills

Analytical SkillsProblem-SolvingConfidentialitySelf-StarterFlexibility

Tools & Technologies

DropboxNetSuiteWebinar PlatformsAV Equipment

Industry Keywords

Nonprofit SectorPhilanthropic FieldEnvironmental FieldRemote Office Policy

About the role

Key responsibilities & impact

Lead and proactively organize Mosaic’s administrative, systems, and operational management
Support grantmaking, development, and programmatic work
Provide high-level administrative support to the Chief Executive Officer
Manage Salesforce, including grantee information, staff changes, reporting requirements, grant status, applications, correspondence, and user compliance
Manage Dropbox and transition materials to Google Drive, keeping documents organized and accessible
Support the CEO and Program Officer with operations and finances
Support team budget and operations meetings
Track consultant, license, CEO, Wells Fargo, and monthly expenses; code, approve, and store receipts
Process subscription payments and identify potential license cost reductions
Support development project management, donor-partner meeting preparation, follow-up, spreadsheets, and Salesforce synchronization
Monitor and respond to the information inbox and routine grantmaking inquiries
Track NetSuite invoices and ensure consultants and vendors are paid on time
Manage logistics for local and offsite meetings, conferences, retreats, and Leadership Council meetings, including vendors, travel, catering, AV, web presence, and room setup
Provide back-office support for webinars and networking calls, including polls, slides, recordings, attendance, chat content, and document storage
Support personnel administration, including offer letters, PTO requests, invoices, contracts, onboarding, offboarding, and annual evaluations
Support development and operationalization of the remote office policy
Manage the CEO’s calendar, priorities, meeting materials, and travel time

Requirements

What you’ll need

5+ years of experience in a support role with demonstrated track record of success
Exposure to and interest in the environmental field, philanthropic and/or nonprofit sector a plus
Interest, comfort, and strength working in a dynamic “startup” environment
Excellent analytical and problem-solving skills
Ability to represent the organization professionally, maintain confidentiality, and handle sensitive matters with discretion and diplomacy
Excellent interpersonal skills and ability to build relationships with stakeholders
Self-starter; highly motivated and resourceful team player able to manage multiple requests and conflicting priorities under deadline
Strong judgment; able to think and work independently, multitask, prioritize, and follow through
Strong organizational skills with attention to detail, accuracy, protocol, and commitment to high-quality work
High fluency with Microsoft Office and Google Drive
Proficiency using online databases
Previous Salesforce experience a plus
Experience and comfort with minor troubleshooting for computer, printer, smartphone, or other equipment issues
Ability to request IT service and support
Forward-looking thinker who seeks opportunities and proposes solutions
Passion for Mosaic’s mission
Flexibility and sense of humor
Previous experience working with Mosaic required

Benefits

Comp & perks

All employees work from home offices
Occasional travel (1-2 times per year) for all-team in-person meetings
Excellent medical and dental benefits
Retirement savings
Generous vacation and sick leave policy
Inclusive, equitable, and accessible application process
Confidential accommodations for the application or interview process