Field Service Technician

MULTIVAC USA

. Troubleshoot or install complex, customized packaging and processing equipment at customer facilities .

Posted 10/10/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in troubleshooting and repairing complex packaging and processing equipment, with strong mechanical and electrical skills. Capable of training customers on safe equipment operation and ensuring compliance with operational procedures.

Highest-signal resume keywords

Mechanical AptitudeElectrical ExperiencePneumatic SkillsComplex Problem-SolvingCustomer Service

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

TroubleshootingRepairing EquipmentElectromechanical KnowledgeUsing Technical DrawingsMachine Shop Skills

Soft Skills

ProfessionalismAbility to Work IndependentlyAdaptability to ChangeAbility to Work in High-Stress Environments

Industry Keywords

Packaging EquipmentProcessing EquipmentSafety ProceduresOperational ProceduresRepair Documentation

About the role

Key responsibilities & impact

Troubleshoot or install complex, customized packaging and processing equipment at customer facilities
Repair equipment to customer specifications quickly and efficiently
Address mechanical, electrical, pneumatic, and robotic system challenges
Train customers on safe equipment operation, maintenance, and parts ordering
Provide service-team contact information for future service and parts needs
Ensure customers understand operational and safety procedures
Complete repair documentation and submit trip expenses within 24 hours of job completion
Complete weekly expense reports and timesheets accurately and on time
Handle expenses cost-effectively
Travel to customer facilities with overnight stays required most workdays
Work flexible schedules, including 10 consecutive days on/4 consecutive days off or Monday-Friday with one working weekend per month

Requirements

What you’ll need

Significant mechanical aptitude
Ability to troubleshoot large-scale, complex machinery mechanically, electrically, and operationally
Strong electrical and mechanical experience
Pneumatic and machine shop skills
Ability to use technical drawings
Electromechanical knowledge
Complex problem-solving skills
Ability to work independently
Excellent customer service and professionalism
Ability to work in high-stress environments
Ability to respond and adjust to changing or new situations
Willingness to travel with little notice
Willingness to work outside normal business hours, including some weekends
Ability to accommodate overnight stays most workdays
Ability to stand, walk, use hands, reach, stoop, kneel, crouch, or crawl
Ability to lift or move up to 50 lbs
Required close, distance, peripheral vision, depth perception, and focus adjustment

Benefits

Comp & perks

Annual profit-sharing bonus
Per diem allowance
Medical, dental, and vision benefits
Flexible spending accounts
401K match with immediate vesting
Student debt assistance program
Tuition reimbursement
Employer-paid life insurance and disability coverage
Paid training
Company car with insurance, maintenance, and fuel card
Regular availability of overtime
Double time for weekend work
Generous PTO
Volunteer time off
10/4 or 5/2 schedules
Travel points for personal use
Structured career development and advancement opportunities