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Traveling Field Service Technician
MULTIVAC USA. Troubleshoot or install complex, customized packaging and processing equipment at customer facilities .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates significant mechanical aptitude and strong electrical and mechanical experience, with the ability to troubleshoot complex machinery and provide excellent customer service. Capable of training customers on equipment operation and maintenance while managing expenses and documentation effectively.
Highest-signal resume keywords
Mechanical AptitudeElectrical ExperienceComplex Problem-SolvingCustomer Service SkillsPneumatic Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
TroubleshootingElectromechanical KnowledgeTechnical DrawingsMachine Shop SkillsComplex Machinery Repair
Soft Skills
Ability to Work IndependentlyProfessionalism in High-Stress EnvironmentsFlexibility in Scheduling
Industry Keywords
Packaging EquipmentProcessing EquipmentSafety ProceduresService DocumentationCustomer Training
About the role
Key responsibilities & impact- Troubleshoot or install complex, customized packaging and processing equipment at customer facilities
- Repair equipment quickly and efficiently to customer specifications
- Address mechanical, electrical, pneumatic, and robotic system challenges
- Train customers on safe equipment operation, maintenance, and parts ordering
- Provide service-team contact information for future service and parts needs
- Ensure customers understand operational and safety procedures
- Complete accurate service documentation and submit trip expenses within 24 hours of job completion
- Complete weekly expense reports and timesheets accurately and promptly
- Manage expenses cost-effectively
- Travel to customer facilities with frequent overnight stays
- Accommodate internal and external customer schedules
- Work on either a 10-consecutive-days-on/4-days-off schedule or Monday-Friday with one working weekend per month, as determined by management
Requirements
What you’ll need- Significant mechanical aptitude
- Ability to troubleshoot large-scale, complex machinery mechanically, electrically, and operationally
- Strong electrical and mechanical experience
- Pneumatic and machine shop skills
- Ability to use technical drawings
- Electromechanical knowledge
- Complex problem-solving skills
- Ability to work independently
- Excellent customer service skills
- Ability to work well in high-stress environments while maintaining professionalism
- Ability to respond and adjust to changing or new situations
- Ability to work flexible schedules, outside normal business hours, and some weekends
- Willingness to travel with little notice
- Overnight stays required most workdays
- Ability to stand, walk, use hands, reach, stoop, kneel, crouch, or crawl
- Ability to lift or move up to 50 lbs
- Close, distance, peripheral, and depth vision; ability to adjust focus
Benefits
Comp & perks- Annual profit-sharing bonus
- Per diem allowance
- Industry leading medical, dental, & vision benefits
- Flexible spending accounts
- 401K match with immediate vesting
- Student debt assistance program
- Tuition reimbursement
- Employer-paid life insurance and disability coverage
- Paid training
- Company car with insurance, maintenance and fuel card
- Regular availability of overtime
- Double time for weekend work
- Generous PTO
- Volunteer time off
- 10/4 or 5/2 schedules
- Travel points for personal use
- Structured career development and advancement opportunities