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Medical Business Specialist – Physician Administration
Munson Healthcare. Serve as the first point of contact for patients and their families .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in patient registration processes, including obtaining and verifying patient and insurance information, while providing exceptional customer service in a healthcare setting. Maintains compliance with vaccination requirements and effectively utilizes multiple computer systems for scheduling and data entry.
Highest-signal resume keywords
Patient RegistrationCustomer Service ExperienceTyping ProficiencyWindows ProficiencyHealthcare Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient RegistrationData EntryInsurance VerificationAppointment SchedulingTyping Proficiency
Soft Skills
Professional CommunicationEmpathyProblem-Solving
Tools & Technologies
Computer SystemsRegistration System
Certifications & Qualifications
High School Graduate or GEDVaccination for Measles, Mumps, Rubella, and VaricellaFlu Vaccine Compliance
Industry Keywords
HealthcarePatient CareWellnessMedical PracticeCustomer Service
About the role
Key responsibilities & impact- Serve as the first point of contact for patients and their families
- Obtain and verify required patient and insurance information
- Enter patient and insurance information accurately into the registration system
- Schedule patient appointments, including return office visits, referrals, and diagnostic testing/procedures
- Greet patients professionally in person and over the telephone
- Respond effectively to patients and their families
- Set the tone for an exceptional care, wellness, and healing experience
Requirements
What you’ll need- High school graduate or GED
- For Specialist: a minimum of two (2) years’ experience as a Medical Practice Business Associate or in a similar healthcare role
- For Associate: 6 months to 1 year of customer service experience required
- Proficient in typing
- Proficient in Windows
- Experience with multiple computer systems
- Must reside in Michigan
- Must be vaccinated or have lab-confirmed immunity for Measles, Mumps, Rubella, and Varicella
- Must receive a flu vaccine during the flu season in the year hired and annually thereafter, or have an approved medical or religious exemption
Benefits
Comp & perks- Tuition reimbursement
- In-person and online development
- Access to career hub
- Full benefits
- Paid holidays
- Generous PTO
- Employee discounts
- Free individual retirement counseling
- Free wellness platform for you and your family
- Personalized support for personal or family challenges
- Employee surveys and town hall meetings