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Medical Business Specialist – Physician Administration
Munson Healthcare. Serve as the first point of contact for patients and their families .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in patient registration processes, including obtaining and verifying patient information, scheduling appointments, and utilizing multiple computer systems. Strong customer service skills are essential for creating an exceptional experience for patients and their families.
Highest-signal resume keywords
Medical Practice Business Associate ExperienceCustomer Service ExperienceProficient Typing SkillsProficient in WindowsVaccination Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient RegistrationAppointment SchedulingData EntryInsurance VerificationComputer Systems Experience
Soft Skills
Effective CommunicationProfessionalismEmpathy
Certifications & Qualifications
High School Graduate or GED
Industry Keywords
HealthcarePatient CareWellnessFlu Vaccine ComplianceMeasles, Mumps, Rubella, and Varicella Immunity
About the role
Key responsibilities & impact- Serve as the first point of contact for patients and their families
- Obtain and verify required patient and insurance information
- Accurately enter information into the registration system
- Schedule patient appointments, including return office visits, referrals, and diagnostic testing/procedures
- Greet patients professionally in person and over the telephone
- Respond effectively to patients and their families
- Help create an exceptional experience of care, wellness, and healing
Requirements
What you’ll need- High school graduate or GED
- For Specialist: A minimum of two (2) years’ experience as a Medical Practice Business Associate or working in a similar healthcare role
- For Associate: 6 months to 1 year customer service experience required
- Proficient in typing
- Proficient in Windows
- Experience with multiple computer systems
- Must reside in the state of Michigan
- Employees must be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella
- Employees must receive a flu vaccine during the flu season in the year hired and annually thereafter, or receive an approved medical or religious exemption
Benefits
Comp & perks- Tuition reimbursement
- In-person and online development
- Access to career hub
- Full benefits
- Paid holidays
- Generous PTO
- Employee discounts
- Free individual retirement counseling
- Free wellness platform for you and your family
- Personalized support for personal or family challenges
- Opportunity to share ideas and help shape the way work is done through improvement huddles, employee surveys, and town hall meetings