Medical Business Specialist – Physician Administration

Munson Healthcare

. Serve as the first point of contact for patients and their families .

Posted 10/5/2026part-timeRemote • Michigan • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong patient interaction skills, ensuring accurate information entry and appointment scheduling while providing exceptional customer service in a healthcare setting. Proficient in managing multiple computer systems and maintaining compliance with vaccination requirements.

Highest-signal resume keywords

Patient InteractionAppointment SchedulingCustomer Service ExperienceTyping ProficiencyWindows Proficiency

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data EntryAppointment SchedulingInsurance VerificationComputer System ExperienceTyping Proficiency

Soft Skills

Professional CommunicationEmpathyProblem Solving

Tools & Technologies

Registration SystemMultiple Computer Systems

Certifications & Qualifications

High School Graduate or GEDAssociate Degree (Preferred)Vaccination for Measles, Mumps, Rubella, and VaricellaFlu Vaccine Compliance

Industry Keywords

HealthcarePatient CareMedical PracticeCustomer Service

About the role

Key responsibilities & impact

Serve as the first point of contact for patients and their families
Obtain and verify required patient and insurance information
Accurately enter information into the registration system
Schedule patient appointments, including return office visits, referrals, and diagnostic testing/procedures
Greet patients professionally in person and by telephone
Respond effectively to patients and their families
Set the tone for an exceptional care, wellness, and healing experience

Requirements

What you’ll need

High school graduate or GED
For Specialist level: associate degree preferred
For Specialist level: minimum of two (2) years’ experience as a Medical Practice Business Associate or in a similar healthcare role
For Associate level: 6 months to 1 year of customer service experience required
Proficient in typing
Proficient in Windows
Experience with multiple computer systems
Candidates must reside in Michigan
Employees must be vaccinated or have lab-confirmed immunity for Measles, Mumps, Rubella, and Varicella
Employees must receive a flu vaccine during the flu season in the year hired and annually thereafter, or have an approved medical or religious exemption

Benefits

Comp & perks

Tuition reimbursement
In-person and online development
Access to career hub
Full benefits
Paid holidays
Generous PTO
Employee discounts
Free individual retirement counseling
Free wellness platform for you and your family
Personalized support for personal or family challenges