Medical Business Specialist – Physician Administration

Munson Healthcare

. Serve as the first point of contact for patients and their families .

Posted 10/2/2026part-timeRemote • Michigan • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in patient registration processes, including obtaining and verifying patient information, scheduling appointments, and utilizing multiple computer systems. Strong customer service skills are essential for creating an exceptional experience for patients and their families.

Highest-signal resume keywords

Patient RegistrationCustomer Service ExperienceTyping ProficiencyWindows ProficiencyHealthcare Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient Information VerificationAppointment SchedulingData EntryComputer System NavigationInsurance Information Management

Soft Skills

Effective CommunicationProfessionalismEmpathy

Certifications & Qualifications

Vaccination for Measles, Mumps, Rubella, and VaricellaFlu Vaccine Compliance

Industry Keywords

Medical PracticeHealthcarePatient CareWellnessHealing

About the role

Key responsibilities & impact

Serve as the first point of contact for patients and their families
Obtain and verify required patient and insurance information
Enter patient and insurance information accurately into the registration system
Schedule patient appointments, including return office visits, referrals, and diagnostic testing/procedures
Greet patients professionally in person and by telephone
Respond effectively to patients and their families
Help establish an exceptional experience of care, wellness, and healing

Requirements

What you’ll need

High school graduate or GED
Associate Degree preferred for Specialist role
Minimum of two (2) years’ experience as a Medical Practice Business Associate or in a similar healthcare role for Specialist role
High school graduate or GED for Associate role
6 months to 1 year of Customer Service experience required for Associate role
Proficient in typing
Proficient in Windows
Experience with multiple computer systems
Must be vaccinated or have lab-confirmed immunity for Measles, Mumps, Rubella, and Varicella
Must receive a flu vaccine during the flu season in the year hired and annually thereafter, or have an approved medical or religious exemption

Benefits

Comp & perks

Tuition reimbursement
In-person and online development
Access to career hub
Full benefits
Paid holidays
Generous PTO
Employee discounts
Free individual retirement counseling
Free wellness platform for you and your family
Personalized support for personal or family challenges