Medical Business Specialist – Physician Administration

Munson Healthcare

. Serve as the first point of contact for patients and their families .

Posted 10/10/2026part-timeRemote • Michigan • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in patient registration processes, including obtaining and verifying patient and insurance information, while providing exceptional customer service in a healthcare setting. Maintains compliance with vaccination requirements and effectively utilizes multiple computer systems for scheduling and data entry.

Highest-signal resume keywords

Patient RegistrationCustomer Service ExperienceTyping ProficiencyWindows ProficiencyHealthcare Experience

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Patient Information VerificationData EntryAppointment SchedulingInsurance Information ManagementComputer System Navigation

Soft Skills

Professional CommunicationEmpathyProblem-Solving

Certifications & Qualifications

High School Graduate or GEDAssociate Degree (Preferred)

Industry Keywords

Medical PracticeHealthcarePatient CareVaccination ComplianceFlu Vaccine Requirement

About the role

Key responsibilities & impact

Serve as the first point of contact for patients and their families
Obtain and verify required patient and insurance information
Enter patient and insurance information accurately into the registration system
Schedule patient appointments, including return office visits, referrals, and diagnostic testing/procedures
Greet patients professionally in person and over the telephone
Respond effectively to patients and their families
Set the tone for an exceptional care, wellness, and healing experience

Requirements

What you’ll need

High school graduate or GED
For Specialist: Associate Degree preferred
For Specialist: Minimum of two (2) years’ experience as a Medical Practice Business Associate or working in a similar healthcare role
For Associate: 6 months to 1 year Customer Service experience required
Proficient in typing
Proficient in Windows
Experience with multiple computer systems
Must reside in the state of Michigan
Employees must be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella
Employees must receive a flu vaccine during the flu season in the year hired and annually thereafter, or receive an approved medical or religious exemption

Benefits

Comp & perks

Tuition reimbursement
In-person and online development
Access to a career hub
Full benefits
Paid holidays
Generous PTO
Employee discounts
Free individual retirement counseling
Free wellness platform for you and your family
Personalized support for personal or family challenges