Medical Business Specialist – Physician Administration

Munson Healthcare

. Serve as the first point of contact for patients and their families .

Posted 10/6/2026part-timeRemote • Michigan • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in patient registration processes, including obtaining and verifying patient information, scheduling appointments, and utilizing multiple computer systems. Committed to providing exceptional customer service and maintaining compliance with healthcare vaccination requirements.

Highest-signal resume keywords

Patient RegistrationCustomer Service ExperienceTyping ProficiencyWindows ProficiencyHealthcare Vaccination Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient Information VerificationAppointment SchedulingData EntryComputer System NavigationInsurance Information Management

Soft Skills

Professional CommunicationEmpathyProblem-SolvingInterpersonal Skills

Certifications & Qualifications

High School Graduate or GEDVaccination Requirements Compliance

Industry Keywords

HealthcareMedical PracticePatient CareWellnessHealing Experience

About the role

Key responsibilities & impact

Serve as the first point of contact for patients and their families
Obtain and verify required patient and insurance information
Enter patient and insurance information accurately into the registration system
Schedule patient appointments, including return office visits, referrals, and diagnostic testing/procedures
Greet patients professionally in person and by telephone
Respond effectively to patients and their families
Set the tone for an exceptional care, wellness, and healing experience

Requirements

What you’ll need

High school graduate or GED
For Specialist level: minimum of two (2) years’ experience as a Medical Practice Business Associate or in a similar healthcare role
For Associate level: 6 months to 1 year of customer service experience required
Proficient in typing
Proficient in Windows
Experience with multiple computer systems
Must reside in the state of Michigan
Must meet Munson Healthcare vaccination requirements for Measles, Mumps, Rubella and Varicella, or have lab-confirmed immunity
Must receive a flu vaccine during the flu season in the year hired and annually thereafter, or receive an approved medical or religious exemption

Benefits

Comp & perks

Tuition reimbursement
In-person and online development
Access to career hub
Full benefits
Paid holidays
Generous PTO
Employee discounts
Free individual retirement counseling
Free wellness platform for employee and family
Personalized support for personal or family challenges
Employee participation in improvement huddles, employee surveys, and town hall meetings