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Munters

Field Team Manager

Munters

. Lead and mentor a team of HVAC field service technicians installing, servicing, and maintaining HVAC systems serving data center environments .

Posted 9/30/2026full-timeRemote • Texas • United StatesMid-LevelSenior💰 $45 - $55 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in HVAC systems, particularly within data center environments, while leading and mentoring teams to ensure compliance with industry standards and operational protocols. Proficient in problem-solving, customer service, and collaboration with cross-functional teams to optimize service delivery and enhance customer satisfaction.

Highest-signal resume keywords
HVAC Systems ExpertiseLeadership in Team ManagementData Center Infrastructure KnowledgeCustomer Service ExcellenceProblem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
HVAC System InstallationPreventive MaintenanceService Protocol DevelopmentQuality Assurance ChecksInventory ManagementTechnical Support FeedbackService Report CreationData AnalysisMicrosoft Office Suite ProficiencyMonitoring and Management Systems
Soft Skills
Excellent CommunicationCustomer Experience ManagementTeam CollaborationAttention to DetailMentoring and Training
Industry Keywords
Data Center OperationsSafety Guidelines ComplianceService Sales StrategiesField Service AdministrationRegulatory Compliance

About the role

Key responsibilities & impact
  • Lead and mentor a team of HVAC field service technicians installing, servicing, and maintaining HVAC systems serving data center environments
  • Develop and enact service protocols and best practices for data center HVAC operations, ensuring compliance with industry standards and governmental regulations
  • Collaborate with data center project managers and stakeholders on preventive maintenance, rapid responses to system failures, and customized solutions
  • Maintain adherence to safety guidelines and foster a culture prioritizing safety, efficiency, and customer satisfaction
  • Monitor and optimize inventory procedures so service vehicles are stocked with necessary parts and equipment
  • Liaise with sales and marketing teams on data center HVAC service strategies
  • Convey customer experience through the C2 customer complaint system
  • Support Services sales promotions, tools, and goals
  • Provide Service Sales feedback on scope definition and cost to perform, and share leads
  • Provide Service Engineering feedback on technical support quality and availability
  • Share leads with Sales PM and Service Sales teams to build Service Sales
  • Participate in recruiting activities as needed
  • Advise supervisors or appropriate personnel regarding schedule conflicts, service issues, equipment problems, employee issues, and other job-related issues
  • Conduct new hire orientation, field training, and ongoing education
  • Perform quality assurance checks in the field
  • Complete back-office service administration, including timesheet entry, expense report review/preparation/submission/approval, and service report creation/review

Requirements

What you’ll need
  • 5-7 years of substantial experience in the HVAC industry, with a significant focus on data center environments
  • Minimum of 3 years in a leadership role overseeing a team of technicians
  • Deep knowledge of the specific demands and challenges associated with data center HVAC systems
  • Solid understanding of data center infrastructure and operational protocols
  • Experience with state-of-the-art monitoring and management systems used in data centers
  • Excellent problem-solving abilities paired with meticulous attention to detail
  • Ability to travel (at short notice) to multiple site locations to meet the needs of the business as necessary
  • Strong computer skills including a proficiency in Microsoft Office Suite
  • Excellent communication and customer service skills
  • Ability to effectively partner with cross functional teams to meet performance objectives and to support mission and vision of the Data Center Business
  • Clean driving record and willingness to travel frequently to various job sites
  • Medium Work: Exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects
  • Climbing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting
  • Close visual acuity to perform activities such as preparing and analyzing data, viewing computer terminal, and expansive reading
  • All offers are contingent on a pre-employment drug test and background check, as applicable for the position

Benefits

Comp & perks
  • Medical, dental and vision
  • 401K
  • PTO
  • Referral bonuses