Munters

Manager

• Lead and mentor a team of HVAC field service technicians installing, servicing, and maintaining HVAC systems serving data center environments
• Develop and enact service protocols and best practices for data center HVAC operations, ensuring compliance with industry standards and governmental regulations
• Collaborate with data center project managers and stakeholders on preventive maintenance, rapid responses to system failures, and customized solutions
• Maintain adherence to safety guidelines and foster a culture prioritizing safety, efficiency, and customer satisfaction
• Monitor and optimize inventory procedures so service vehicles are stocked with necessary parts and equipment
• Liaise with sales and marketing teams on data center HVAC service strategies
• Convey customer experience through the C2 customer complaint system
• Support Services sales promotions, tools, and goals
• Provide Service Sales feedback on scope definition and cost to perform, and share leads
• Provide Service Engineering feedback on technical support quality and availability
• Share leads with Sales PM and Service Sales teams to build Service Sales
• Participate in recruiting activities as needed
• Advise supervisors or appropriate personnel regarding schedule conflicts, service issues, equipment problems, employee issues, and other job-related issues
• Conduct new hire orientation, field training, and ongoing education
• Perform quality assurance checks in the field
• Complete back-office service administration, including timesheet entry, expense report review/preparation/submission/approval, and service report creation/review

Field Team Manager

• Lead and mentor HVAC field service technicians installing, servicing, and maintaining HVAC systems serving data centers
• Develop and implement service protocols and best practices for data center HVAC operations
• Ensure compliance with industry standards, governmental regulations, and safety guidelines
• Collaborate with data center project managers and stakeholders on preventive maintenance, system failures, and customized solutions
• Monitor and optimize inventory so service vehicles have required parts and equipment
• Liaise with sales and marketing to develop data center HVAC service strategies
• Convey customer experience through the C2 customer complaint system
• Support Services sales promotions, tools, and goals
• Provide Service Sales feedback on scope definition and cost to perform, and share leads
• Provide Service Engineering feedback on technical support quality and availability
• Share leads with Sales PM and Service Sales teams
• Participate in recruiting activities
• Advise supervisors on schedule conflicts, service issues, equipment problems, employee issues, and other job-related issues
• Conduct new-hire orientation, field training, and ongoing education
• Perform field quality assurance checks
• Provide back-office service administration, including timesheet entry, expense report review and approval, and service report creation and review

• Lead and mentor a team of HVAC field service technicians installing, servicing, and maintaining HVAC systems for data centers.
• Develop and implement service protocols and best practices for data center HVAC operations.
• Ensure compliance with industry standards, governmental regulations, and safety guidelines.
• Collaborate with data center project managers and stakeholders on preventive maintenance, system failures, and customized solutions.
• Monitor and optimize inventory so service vehicles are stocked with required parts and equipment.
• Liaise with sales and marketing teams on data center HVAC service strategies.
• Convey customer experience through the C2 customer complaint system.
• Support Services sales promotions, tools, and goals.
• Provide Service Sales feedback on scope definition and cost to perform, and share leads.
• Provide Service Engineering feedback on technical support quality and availability.
• Share leads with the Sales PM Team and Service Sales Team.
• Participate in recruiting activities as necessary.
• Advise supervisors or appropriate personnel regarding schedule conflicts, service issues, equipment problems, employee issues, and other job-related issues.
• Conduct new hire orientation, field training, and ongoing education.
• Perform quality assurance checks in the field.
• Enter timesheets.
• Review, prepare, submit, and approve expense reports for payment.
• Create service reports and review field technician narratives.

• Lead and mentor HVAC field service technicians installing, servicing, and maintaining HVAC systems serving data centers
• Develop and implement service protocols and best practices for data center HVAC operations
• Ensure compliance with industry standards, governmental regulations, and safety guidelines
• Collaborate with data center project managers and stakeholders on preventive maintenance, system failures, and customized solutions
• Monitor and optimize inventory so service vehicles have necessary parts and equipment
• Liaise with sales and marketing teams on data center HVAC service strategies
• Convey customer experience through the C2 customer complaint system
• Support Services sales promotions, tools, and goals
• Provide feedback to Service Sales and Service Engineering and share leads
• Participate in recruiting activities
• Advise supervisors on schedule conflicts, service issues, equipment problems, and employee issues
• Conduct new-hire orientation, field training, and ongoing education
• Perform quality assurance checks in the field
• Complete service administration including timesheet entry, expense report review, and service report creation and review

Account Manager

• Develop and lead an ecosystem strategy for upstream data center technology players
• Build and maintain senior commercial and technical relationships providing visibility into computing, server, rack, power, and cooling technology roadmaps
• Monitor trends in processors, accelerators, server architecture, rack density, power consumption, liquid cooling, and thermal management
• Translate technology trends and partner roadmaps into insights for product strategy, engineering priorities, and innovation planning
• Connect internal engineering and technical teams with counterpart teams at strategic partners
• Identify opportunities for early design involvement, joint development, co-development, and long-term strategic partnerships
• Help position products and solutions for commercialization of next-generation technologies
• Influence internal planning with forward-looking market intelligence
• Represent the company at industry events, consortiums, standards groups, and executive meetings

Senior Director, Strategic Technology Partnerships

• Lead and mentor a team of HVAC field service technicians installing, servicing, and maintaining HVAC systems serving data center environments
• Develop and enact service protocols and best practices for data center HVAC operations in compliance with industry standards and governmental regulations
• Collaborate with data center project managers and stakeholders on preventive maintenance, system-failure responses, and customized solutions
• Maintain adherence to safety guidelines and foster a safety-focused culture
• Monitor and optimize inventory so service vehicles are stocked with necessary parts and equipment
• Liaise with sales and marketing teams on data center HVAC service strategies
• Convey customer experience through the C2 customer complaint system
• Support Services sales promotions, tools, and goals
• Provide Service Sales feedback on scope definition and cost to perform, and share leads
• Provide Service Engineering feedback on technical support quality and availability
• Share leads with Sales PM and Service Sales teams
• Participate in recruiting activities as necessary
• Advise supervisors or appropriate personnel regarding schedule conflicts, service issues, equipment problems, employee issues, and other job-related issues
• Conduct new-hire orientation, field training, and ongoing education
• Perform quality assurance checks in the field
• Provide back-office service administration, including timesheet entry, expense report review and submission, and service report creation and review

Field Engineer

• Travel to customer sites to start up, commission, and safely troubleshoot and repair Data Center equipment.
• Work independently and manage projects while onsite for start-up commissioning.
• Coordinate other trades and services onsite.
• Perform factory start-up, commissioning, warranty, and billable service on Munters Data Center equipment and systems.
• Maintain and protect Munters equipment and property.
• Respond in a timely manner to customer and management service requests.
• Provide customer training on Munters equipment.
• Provide technical feedback using detailed field service reports.
• Provide instant response to customer needs as part of the Field Service team.

Field Service Technician – HVAC, Data Center

Software Engineer

• Support engineering activities at Munters
• Contribute to climate solutions for mission-critical processes
• Work in an organization focused on humidity, temperature, and energy-efficiency solutions
• Collaborate in an international environment

Engineering Intern

• Travel to customer sites to perform service and customer support.
• Diagnose and correct malfunctions on all equipment.
• Provide customer training on standard Munters equipment.
• Submit detailed field service reports and provide technical feedback on equipment.
• Communicate professionally with customers in person, in writing, and by phone.
• Promote sales and service on company equipment.
• Safely repair, troubleshoot, and maintain commercial and industrial dehumidification equipment.
• Work independently and manage competing priorities.

Field Service Technician

Sales Engineer

• Implement sales strategies that support revenue growth and profitability objectives
• Identify and develop new business opportunities within the French market
• Build and maintain long-term relationships with customers, partners, and key stakeholders
• Understand customer requirements and provide tailored technical and commercial solutions
• Collaborate with the Sales Application team to develop accurate and competitive proposals
• Coordinate, support, and motivate external sales agents to achieve commercial targets
• Monitor sales agent performance through KPIs and provide guidance where needed
• Organize regular meetings with agents to review results, discuss opportunities, and align sales activities
• Negotiate commercial agreements and contracts with customers
• Represent Munters at customer meetings, industry events, trade fairs, and networking activities
• Monitor market trends, competitor activities, and emerging opportunities to support business growth
• Analyze sales performance and provide regular reporting and recommendations to management
• Collaborate with Engineering, Operations, and other departments to ensure alignment and customer satisfaction

Technical Sales Engineer, Clean Technologies

• Travel to customer sites to start up, commission, safely troubleshoot, and repair Data Center equipment
• Work independently while managing projects onsite during startup and commissioning
• Coordinate other trades and services onsite
• Perform factory startup, commissioning, warranty, and billable service on Munters Data Center equipment and systems
• Maintain and protect Munters equipment and property
• Respond promptly to customer and management service requests
• Provide customer training on Munters equipment
• Provide technical feedback on equipment through detailed field service reports
• Provide instant response to customer needs, including urgent requests, as part of the Field Service team

Field Service Technician, HVAC – Data Center

• Travel to customer sites to start up, commission, troubleshoot, and repair Data Center equipment
• Perform factory start-up, commissioning, warranty, and billable service on Munters Data Center equipment and systems
• Maintain and protect Munters equipment and property
• Respond promptly to customer and management service requests
• Provide customer training on Munters equipment
• Provide detailed field service reports and technical feedback on equipment
• Manage projects onsite during start-up commissioning and coordinate other trades and services
• Provide instant response to urgent and routine customer needs as part of the Field Service team

• Travel to customer sites to start up, commission, safely troubleshoot, and repair Data Center equipment
• Perform factory start-up, commissioning, warranty, and billable service on Munters Data Center equipment and systems
• Maintain and protect Munters equipment and property
• Respond promptly to customer and management service requests
• Provide customer training on Munters equipment
• Provide technical feedback using detailed field service reports
• Manage projects onsite during start-up commissioning and coordinate other trades and services
• Provide instant response to urgent and non-urgent customer needs as part of the Field Service team

• Travel to customer sites to start up, commission, safely troubleshoot, and repair Data Center equipment
• Perform factory start-up, commissioning, warranty, and billable service on Munters Data Center equipment and systems
• Maintain and protect Munters equipment and property
• Respond promptly to customer and management service requests
• Provide customer training on Munters equipment
• Provide detailed field service reports and technical feedback on equipment
• Coordinate other trades and services while onsite for start-up commissioning
• Provide instant response to urgent and routine customer needs as part of the Field Service team

• Manage assigned existing key customer accounts and prospect for new customers
• Serve as Munters' primary point of contact for key accounts
• Process RFQs and work with applications engineering to provide evaporative cooling solutions
• Help resolve disputes and set customer expectations
• Prepare customer proposals including media performance metrics, pricing, and terms and conditions
• Attend and present at trade shows and customer training sessions
• Create customized PowerPoint and spreadsheet presentations
• Host customer visits and factory witness test events
• Provide monthly order and revenue forecasts

Field Team Manager

Field Team Manager

Field Team Manager

Field Team Manager

Senior Director, Strategic Technology Partnerships

Field Team Manager

Field Service Technician – HVAC, Data Center

Engineering Intern

Field Service Technician

Technical Sales Engineer, Clean Technologies

Field Service Technician, HVAC – Data Center

Field Service Technician – HVAC, Data Center

Field Service Technician, HVAC – Data Center

Field Service Technician, HVAC – Data Center

Key Account Manager