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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in HVAC systems, particularly in data center environments, with a strong focus on leadership, compliance, and operational excellence. Capable of developing service protocols, mentoring technicians, and ensuring adherence to industry standards and safety guidelines.
Highest-signal resume keywords
HVAC System InstallationData Center OperationsTeam LeadershipService Protocol DevelopmentProblem-Solving
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
HVAC System MaintenanceData Center Infrastructure KnowledgeMonitoring and Management SystemsQuality Assurance ChecksService Administration
Soft Skills
Attention to DetailCollaborationCustomer Experience ManagementTraining and Mentoring
Tools & Technologies
Microsoft Office SuiteC2 Customer Complaint System
Industry Keywords
HVAC Industry StandardsGovernmental RegulationsSafety GuidelinesPreventive MaintenanceService Sales Strategies
About the role
Key responsibilities & impact- Lead and mentor HVAC field service technicians installing, servicing, and maintaining HVAC systems serving data centers
- Develop and implement service protocols and best practices for data center HVAC operations
- Ensure compliance with industry standards, governmental regulations, and safety guidelines
- Collaborate with data center project managers and stakeholders on preventive maintenance, system failures, and customized solutions
- Monitor and optimize inventory so service vehicles have necessary parts and equipment
- Liaise with sales and marketing teams on data center HVAC service strategies
- Convey customer experience through the C2 customer complaint system
- Support Services sales promotions, tools, and goals
- Provide feedback to Service Sales and Service Engineering and share leads
- Participate in recruiting activities
- Advise supervisors on schedule conflicts, service issues, equipment problems, and employee issues
- Conduct new-hire orientation, field training, and ongoing education
- Perform quality assurance checks in the field
- Complete service administration including timesheet entry, expense report review, and service report creation and review
Requirements
What you’ll need- 5-7 years of substantial experience in the HVAC industry, with a significant focus on data center environments
- Minimum of 3 years in a leadership role overseeing a team of technicians
- Deep knowledge of the specific demands and challenges associated with data center HVAC systems
- Solid understanding of data center infrastructure and operational protocols
- Experience with state-of-the-art monitoring and management systems used in data centers
- Excellent problem-solving abilities paired with meticulous attention to detail
- Ability to travel at short notice to multiple site locations as necessary
- Strong computer skills including proficiency in Microsoft Office Suite
- Clean driving record and willingness to travel frequently to various job sites
- All offers are contingent on a pre-employment drug test and background check, as applicable for the position
Benefits
Comp & perks- Medical, dental and vision
- 401K
- PTO
- Referral bonuses