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Munters

Field Team Manager

Munters

. Lead and mentor a team of HVAC field service technicians installing, servicing, and maintaining HVAC systems for data centers.

Posted 9/30/2026full-timeRemote • Texas • United StatesMid-LevelSenior💰 $45 - $55 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in HVAC systems, particularly in data center environments, with a strong focus on leadership, compliance, and customer service. Capable of developing service protocols, optimizing operations, and collaborating effectively with cross-functional teams.

Highest-signal resume keywords
HVAC Industry ExperienceLeadership in Technical TeamsData Center Infrastructure KnowledgeEPA CertificationProblem-Solving Abilities

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
HVAC System InstallationRefrigeration and ControlsService Protocol DevelopmentQuality Assurance ChecksInventory ManagementData Center Monitoring SystemsService Report CreationTechnical Support FeedbackCustomer Complaint ManagementField Training
Soft Skills
Excellent Communication SkillsCustomer Service SkillsAttention to DetailCollaboration with Cross-Functional TeamsProblem-Solving Skills
Tools & Technologies
Microsoft Office SuiteC2 Customer Complaint SystemService Sales ToolsData Center Management Systems
Certifications & Qualifications
EPA CertificationCDCMP CertificationCDCP Certification
Industry Keywords
Data Center HVAC OperationsCompliance with Industry StandardsSafety GuidelinesPreventive MaintenanceService Sales Strategies

About the role

Key responsibilities & impact
  • Lead and mentor a team of HVAC field service technicians installing, servicing, and maintaining HVAC systems for data centers.
  • Develop and implement service protocols and best practices for data center HVAC operations.
  • Ensure compliance with industry standards, governmental regulations, and safety guidelines.
  • Collaborate with data center project managers and stakeholders on preventive maintenance, system failures, and customized solutions.
  • Monitor and optimize inventory so service vehicles are stocked with required parts and equipment.
  • Liaise with sales and marketing teams on data center HVAC service strategies.
  • Convey customer experience through the C2 customer complaint system.
  • Support Services sales promotions, tools, and goals.
  • Provide Service Sales feedback on scope definition and cost to perform, and share leads.
  • Provide Service Engineering feedback on technical support quality and availability.
  • Share leads with the Sales PM Team and Service Sales Team.
  • Participate in recruiting activities as necessary.
  • Advise supervisors or appropriate personnel regarding schedule conflicts, service issues, equipment problems, employee issues, and other job-related issues.
  • Conduct new hire orientation, field training, and ongoing education.
  • Perform quality assurance checks in the field.
  • Enter timesheets.
  • Review, prepare, submit, and approve expense reports for payment.
  • Create service reports and review field technician narratives.

Requirements

What you’ll need
  • 5-7 years of substantial experience in the HVAC industry, with a significant focus on data center environments.
  • Minimum of 3 years in a leadership role overseeing a team of technicians.
  • Deep knowledge of the specific demands and challenges associated with data center HVAC systems.
  • Solid understanding of data center infrastructure and operational protocols.
  • Experience with state-of-the-art monitoring and management systems used in data centers.
  • Excellent problem-solving abilities paired with meticulous attention to detail.
  • Ability to travel (at short notice) to multiple site locations to meet the needs of the business as necessary.
  • Familiarity with data center certifications such as CDCMP, CDCP, or equivalent is a plus.
  • Relevant certifications in HVAC; EPA Certification, strongly preferred.
  • Experience with refrigeration and controls, strongly preferred.
  • Strong computer skills including a proficiency in Microsoft Office Suite.
  • Excellent communication and customer service skills.
  • Ability to effectively partner with cross functional teams to meet performance objectives and to support mission and vision of the Data Center Business.
  • Clean driving record and willingness to travel frequently to various job sites.
  • Ability to exert up to 50 pounds of force occasionally and/or up to 20 pounds frequently or constantly.
  • Ability to climb, stoop, kneel, crouch, reach, stand, walk, push, pull, and lift.
  • Close visual acuity for preparing and analyzing data, viewing computer terminals, and expansive reading.
  • All offers are contingent on a pre-employment drug test and background check, as applicable for the position.

Benefits

Comp & perks
  • Medical, dental and vision
  • 401K
  • PTO
  • Referral bonuses